SHIPPING INFORMATION:

• Free USPS Ground Advantage (3–5 business days) is included with every order. Ships next business day.
• Need it faster? We offer upgrades:

UPS Next-Day Saver – $37.50**

UPS 2-Day – $19.50**

UPS 3-Day – $14.50**
**Hawaii & Puerto Rico: Rates higher, quoted on request.

TO UPGRADE SHIPPING:

1) Purchase your item on Swappa.

2) Leave a message on the sale page with the speed you want.

3) Send payment via PayPal to [email protected] (include speed and listing number).

If you didn’t use PayPal, we’ll send a card payment invoice.

• Orders placed after hours or on weekends ship Monday.
• We ship to the PayPal address only.
• Freight forwarding orders accepted.
• If you need to change your address or cancel, we will refund minus card or PayPal fees (if applicable).

30-DAY FUNCTIONALITY GUARANTEE — Free return shipping for covered issues (manufacturer defects or not-as-described items).

No coverage for buyer damage or remorse. Returns must be in the same condition as sold, have matching IMEI, be free of all accounts/passwords, and include any original accessories.

BEFORE RETURNING:

iPhone/iPad go to Settings > General > Reset > Erase All Content and Settings

Samsung go to Settings > About > Reset

IMPORTANT: You must contact us via your Swappa sale page for approval and return details. All messages must be on the Swappa sale page (outside messages will be redirected there).

NOTE: Any unauthorized returns (not approved in advance) will incur a 20% restocking fee.