Phone No good

Device came as listed. Battery better state better than expected.

This was the worst Swappa experience I've had in my 5+ years of purchasing used electronics on this webiste. The phone came in worse condition than described and getting a refund after returning the phone had to be escalated to PayPal due to the lack of response after the refund failed to clear. This seller shouldn't be allowed on Swappa. Buyer beware.

The phone came damaged (microphone doesn't work). Have tried to get this fixed or replaced to no avail. Extremely frustrating experience!

IPhone has non-Apple display and battery. I got a warning as soon as the device powered up. Phone will not receive audio on cellular calls. I took the phone to my Verizon store and they swapped out the SIM card and it had the same problem. The Verizon store tech saw the warning in the settings about non-Apple parts and said I would need to take the phone to the Apple Store for repair. So I ended up trading the phone in on a new iPhone at Verizon. Last time I will ever use this vendor or Swappa.

The seller never sent my phone when they said that they did. I asked for a refund and I still never got it two after after purchasing a cell phone. They are very misleading. DO NOT buy from them. They will certainly scam you...

From the moment I received the iPhone13, there was a problem. The phone was not able to move past the initial start-up screens. The seller said I would get full reimbursement after I returned the phone.
I returned the phone with verified receipt. A month later, I have not received any indication that the reimbursement is coming and the seller is non-responsive.

Very Helpful and Prompt!

Great seller!!

Negfative 100%