Phones loud speaker wasn't working out of the box. Crackling horribly at first, then went entirely dead. Phone would not ring, and music/video was garbled and quiet. Phone was listed as mint. Google support replaced phone, as it was still under warranty. Extremely dissatisfied.
Well, the camera doesn't work if it's facing outward so this is a no go. I'm pretty bummed out here as this is the second phone I have bought using Swappa that didn't work out.
Also, despite showing up fully charged, it would not take a charge. At least not with the cord that was sent with it.
Sigh
Please send the Return label to the same address Matt. Thanks.
I've added a star to the rating being that seller did respond quickly.
Waiting on refund
(no additional description provided)
Phone came in poorly packaged, literally just bubble wrapped and thrown in an regular brown box. Mentioned that the phone will packaged in an "Aftermarket Box," it was just the brown box it came shipped in. The phone came with a screen defect that wasn't stated in the description. I was given a partial refund of 3% for the inconvenience.
Received the iPhone 6 I purchased from Swappa seller Mat Pal. Phone seemed to be in very good condition. Once we started to use it problems became obvious. Phone screen will sometimes become unresponsive. Also WiFi reception is very limited. It will only maintain a WiFi network when the phone is less than 25’ from the broadcast point. I have requested an exchange. If the seller won’t work with me on this I will have to find another phone. This one is not acceptable.
About
We are specialized in New, Used and Refurbished electronics and have more than 8 years in online sales on different platforms.
Shipping Policies
We will ship by USPS same day before 2:00 PM EST to a confirmed Paypal address only.
Return & Refund Policies
Returns: If item is defective upon receipt, please let us know within 3 days after delivery.
Buyer must upload pictures of any issues as so we can verify.
If there was no issue with the phone and the buyer change his/her mind, a 20% restocking fee will be applied.
PLEASE NOTE: We record all IMEI/serial numbers for every sale. If a device is returned with an IMEI/serial number that does not match or if a device is returned with any replaced parts, your item will be returned to sender. We will also report any fraud to the proper authorities including our local police department, PayPal, Swappa, United States Postal Service and the Internet Crime Complaint Center (IC3).
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