Maroon Mobile, LLC

Maroon Mobile, LLC

On Swappa since Sept. 24, 2013 (11 years, 6 months)

Location: Caldwell, Texas United States US

Trusted Enterprise


3967 Reviews • 5.0 Stars
Sold: 13414 Bought: 0 Active: 5

- 5 / 5 stars

Excelent!

- 3 / 5 stars

I ordered a Samsung S10+ in December 2020. My phone arrived safely, but it was not the correct color. While color may not seem like a big deal, I did specifically buy from Maroon Mobile because they were selling it for a fair price and had lots of positive reviews. When I reached out, their team told me that they ran out of the color I ordered and shipped out a different one because they assumed someone had emailed me about this. Both of our records showed I was never notified about the color replacement. They offered me a $20 refund, which I took because it was not worth trying to find another phone and ship this one back during the busy holiday season. It took another reminder email about my refund for the team to properly refund me back. While I appreciate Maroon Mobile for admitting their shipping color mistake and trying to correct it, I am unsure if I would buy from their team again due to the lack of transparency with customers.

- 5 / 5 stars

Absolute mint condition as described. Extremely satisfied with my purchase.

- 5 / 5 stars

Arrived quickly and phone is in great condition as promised

- 5 / 5 stars

Great condition and it works well so far, thanks!

- 3 / 5 stars

I disagree with this phone's condition. I have bought in "fair" condition which was better than this "good". Every time I use this phone, I can feel the deep scratch in the front glass and regret the purchase. Not worth fighting. Will only buy new or at least mint from now on.

- 5 / 5 stars

Wife loves new phone

- 5 / 5 stars

I have purchased many used phones in the past. This phone was the true meaning of the term "mint condition". Phone was in perfect, pristine condition and looks and works great. This company will be my go-to seller in the future. Couldn't be happier with my purchase.

- 5 / 5 stars

Fast shipping, exactly as described - thank you!

- 5 / 5 stars

Arrived the next item as described. I would definitely buy from them in the future

About


Maroon Mobile was launched in April of 2016 as a small business dealing with both retail and wholesale sales of smartphones and other electronics. Our objective is to make sure each and every customer receives a quality device they are fully satisfied with. We strive to improve our logistics and processes to make that happen each and every day.

Shipping Policies


We strive to ship every device within 2 business day when possible. However in most cases we ship within just 1 business day and in many cases we achieve same day shipments when orders arrive prior to 1PM CST. Your device will be shipped with accessories if applicable using FedEx 2-Day Express or option FedEx Standard Overnight if selected.

Return & Refund Policies


A device may be returned within 30 days of the date that tracking indicates proof of delivery. We offer an INDUSTRY LEADING 12 MONTH limited warranty as described in our listing addendum which is inclusive of this 30 days. Devices outside of the 30 day window are subject to repair or exchange only. The device must be identical condition to the way it was shipped and ALL accessories and or other packaging must be included to return the device. Returns are not permitted for any device damaged by a customer and all devices are inspected upon reception at our facility to ensure the device was not damaged. PLEASE NOTE, THERE IS A 10% RESTOCKING FEE ON ALL BUYER'S REMORSE RETURNS OR IN SITUATIONS WHERE THE ORIGINAL ACCESSORIES INCLUDED ARE NOT RETURNED WITH THE DEVICE. ORDER CANCELLATIONS ARE ACCEPTED BUT THERE IS A 5% CANCELLATION FEE IN THE EVENT AN ORDER NEEDS TO BE CANCELLED.


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