Maroon Mobile, LLC

Maroon Mobile, LLC

On Swappa since Sept. 24, 2013 (11 years, 7 months)

Location: Caldwell, Texas United States US

Trusted Enterprise


3972 Reviews • 5.0 Stars
Sold: 13421 Bought: 0 Active: 0

- 3 / 5 stars

Most importantly, the phone was as described by the seller and is working well.
Communication and delivery, however, were not so great. Anyone who is in a time crunch to get their phone might want to consider a different seller. While Swappa gives 2 business days to ship an order, Maroon Mobile's listing gives the impression that they will ship faster than that. I placed my order Thursday evening and it didn't ship until Tuesday. I sent emails to inquire and it took days to get a response back. They counted Friday as business day 0, Monday as day 1, and Tuesday as day 2. Just understand that if you are hoping to get your phone quickly.

- 5 / 5 stars

Thanks. all worked out.

- 5 / 5 stars

Excellent experience.
I'm very pleased with my purchase and the professionalism of seller.

- 1 / 5 stars

Phone sent not as advertised. I complained about scratches on the back. The seller said their techs hadn't been trained to check the back glass. Sent the phone back for a different one, finally after a week of no phone I requested a refund, which they did issue after two email request.

- 5 / 5 stars

Everything was great. No complaints at all.

- 5 / 5 stars

Positive!

- 5 / 5 stars

great

- 5 / 5 stars

Thank you! Phone arrived in a week and is as described, works great!

- 5 / 5 stars

Second phone I have purchased. A smooth transaction. First phone arrived in promised time and in expected condition. It gave me confidence to use Swappa and Maroon Mobile sgsin

- 5 / 5 stars

Great condition, easy transaction.

About


Maroon Mobile was launched in April of 2016 as a small business dealing with both retail and wholesale sales of smartphones and other electronics. Our objective is to make sure each and every customer receives a quality device they are fully satisfied with. We strive to improve our logistics and processes to make that happen each and every day.

Shipping Policies


We strive to ship every device within 2 business day when possible. However in most cases we ship within just 1 business day and in many cases we achieve same day shipments when orders arrive prior to 1PM CST. Your device will be shipped with accessories if applicable using FedEx 2-Day Express or option FedEx Standard Overnight if selected.

Return & Refund Policies


A device may be returned within 30 days of the date that tracking indicates proof of delivery. We offer an INDUSTRY LEADING 12 MONTH limited warranty as described in our listing addendum which is inclusive of this 30 days. Devices outside of the 30 day window are subject to repair or exchange only. The device must be identical condition to the way it was shipped and ALL accessories and or other packaging must be included to return the device. Returns are not permitted for any device damaged by a customer and all devices are inspected upon reception at our facility to ensure the device was not damaged. PLEASE NOTE, THERE IS A 10% RESTOCKING FEE ON ALL BUYER'S REMORSE RETURNS OR IN SITUATIONS WHERE THE ORIGINAL ACCESSORIES INCLUDED ARE NOT RETURNED WITH THE DEVICE. ORDER CANCELLATIONS ARE ACCEPTED BUT THERE IS A 5% CANCELLATION FEE IN THE EVENT AN ORDER NEEDS TO BE CANCELLED.


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