Very Dope

Good experience buying the phone, however less than 1 year after I bought it the wifi calling completely stopped working. Samsung wants $100+ to repair. Phone is out of warranty. Won't be buying Samsung again. Probably no way the seller could have known this would happen.

N/A

phone arrived in the physical condition as described but the phone was still under contract and I couldn't activate it. Phone was returned to seller

The phone works fine and the only problem with the transaction was the delay in shipping and the fact that USPS did not update the tracking information. I highly recommend that the seller does not use USPS for shipping their phones.

I received phone 9 days later. Should not have taken that long, or at least offer something back for the inconvenience.

Phone received

Excellent. Item received as described.

Phone did not work with Xfinity Mobile. Seller agreed to a return.

I ordered a Samsung S10+ in December 2020. My phone arrived safely, but it was not the correct color. While color may not seem like a big deal, I did specifically buy from Maroon Mobile because they were selling it for a fair price and had lots of positive reviews. When I reached out, their team told me that they ran out of the color I ordered and shipped out a different one because they assumed someone had emailed me about this. Both of our records showed I was never notified about the color replacement. They offered me a $20 refund, which I took because it was not worth trying to find another phone and ship this one back during the busy holiday season. It took another reminder email about my refund for the team to properly refund me back. While I appreciate Maroon Mobile for admitting their shipping color mistake and trying to correct it, I am unsure if I would buy from their team again due to the lack of transparency with customers.