Phone met conditions as advertised. Took 5 days to ship (3 business days) despite advertisement saying "typically day of" when I purchased it early enough in the morning that this shouldn't have been an issue achieving, and despite Swappa guidelines saying "expected to ship within 2 business days." No timeline given for arrival of device until the day following shipment. If I had known this was how my order was going to be treated, I'd love to have ordered it several days sooner before actually paying, because that's how I feel this seller treated me.

Seller claimed fast shipping, same day most times, but my order shipped 3 days after buying. Even Swappa claims shipping with a tracking number should happen after 2 days. So, can't believe either seller or Swappa. The phone condition is as described by seller, except T-Mobile says it is locked; seller claimed it is unlocked.

Item had a small nick in screen which I wasn’t expecting, small scratches yes but not a nick. Tad bit more beat up then I would say a Grade “B” item should be.

wasnt unlocked

The back of my phone keeps cracking and I have not dropped it once or handled it roughly. There was lint in the headphone jack, I was also sent an iPhone 6 charger rather than a Samsung charger.

The picture used to advertise the phone was not of the phone received and in much better condition.

Refunded due to issues beyond my control and took a fee of roughly 5%. I have yet to receive any of the money back and it's has been 12 days.
I will be calling my bank and putting in a claim.
Don't buy from this vendor.

No response to messages until I contacted Swappa.

First phone was delivered to the wrong address. Seller immediately sent a replacement, but it had an issue, and requested a refund. Had to involve Swappa, but refund was issued no-hassle after returning the phone.

couldn't use phone it was in operable and had to send it back, it also wasn't clean and had to remove stickers from phone and worst they haven't refunded me which is the first thing every other company in swappa has done when i request a refund.