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Maroon Mobile, LLC

Maroon Mobile, LLC

On Swappa since Sept. 24, 2013 (10 years, 7 months)

Location: Caldwell, Texas United States US

Trusted Enterprise


3788 Reviews • 5.0 Stars
Sold: 12874 Bought: 0 Active: 14

- 1 / 5 stars

At time of purchase seller had multiple units for sale. Now for some reason, after 5 business days of waiting, my card is refunded with no communication from seller to that effect, and no more units for sale. Very disappointing experience.

- 1 / 5 stars

Seller agreed to price and never shipped the phone. I had to get a Paypal case opened to get a refund. In going through this sellers reviews, this is not the first time they've done this. I thought I was getting a good deal and from the look of things the price on this particular model phone started going up. I would not be surprised this was done on purpose to try and get a higher price. Will never do business with them again.

- 1 / 5 stars

Very slow shipping and lack of communication. Seller will not respond to emails and only shipped after I filed a dispute with paypal. Ordered on the 9th and didn't ship until the 19th.

- 1 / 5 stars

NEVER BUY STUFF FROM MAROON MOBILE! I had several problems with them. Let me start:
First thing, they didn't shipped the item, until I send them several emails and they never answered. After that I contacted Swappa Support and they emailed the company, so then they decided to email me back.
Second thing, when they finally decided to ship the phone, I finally got it. When I opened it, IT WAS NOT THE PHONE THEY UPLOADED ON THE POST. The phone was a Note 8, in the pictures it was with all the accesories. When I opened it it didn't came with the S Pen (that was the reason why I bought the Note8) the fron speaker has a hole.
THIS WAS A REFURBISHED PHONE, NOT A USED ONE AS DESCRIBED.

I started going through their posts and they always post a phone in good conditions, but is they use the same pictures and write the same thing.

Even thought they tried helping they are not trustworthy. I ended up spending more money than what I originally had to pay. I had to pay for the shipping an lost 3

- 1 / 5 stars

Didn't ship the phone within the time described. Took them almost a week to ship.

- 1 / 5 stars

Scammer. Sent me water damaged Galaxy S7.
Returned the phone and haven't recieved a refund or any response from the seller in 4 weeks.

- 1 / 5 stars

It took over a week after my order was processed to get any information on my shipment and when I might expect the package. I emailed a couple times and no one ever responded. Finally, after calling, I got some immediate traction and my item was shipped right away. The phone was just delivered and, unfortunately, the charger it was sent with does not fit the phone. A bit disappointing all around.

- 1 / 5 stars

took 1 full week to ship and phones were in poor condition

- 1 / 5 stars

took 1 full week to ship and phones are in poor condition

- 1 / 5 stars

I was not able to use the phone because Verizon didn’t recognize the imei. It was not a Verizon device as stated. I did email the seller but never heard back.

About


Maroon Mobile was launched in April of 2016 as a small business dealing with both retail and wholesale sales of smartphones and other electronics. Our objective is to make sure each and every customer receives a quality device they are fully satisfied with. We strive to improve our logistics and processes to make that happen each and every day.

Shipping Policies


We strive to ship every device within 2 business day when possible. However in most cases we ship within just 1 business day and in many cases we achieve same day shipments when orders arrive prior to 1PM CST. Your device will be shipped with accessories if applicable using FedEx 2-Day Express or option FedEx Standard Overnight if selected.

Return & Refund Policies


A device may be returned within 30 days of the date that tracking indicates proof of delivery. We offer an INDUSTRY LEADING 12 MONTH limited warranty as described in our listing addendum which is inclusive of this 30 days. Devices outside of the 30 day window are subject to repair or exchange only. The device must be identical condition to the way it was shipped and ALL accessories and or other packaging must be included to return the device. Returns are not permitted for any device damaged by a customer and all devices are inspected upon reception at our facility to ensure the device was not damaged. PLEASE NOTE, THERE IS A 10% RESTOCKING FEE ON ALL BUYER'S REMORSE RETURNS OR IN SITUATIONS WHERE THE ORIGINAL ACCESSORIES INCLUDED ARE NOT RETURNED WITH THE DEVICE. ORDER CANCELLATIONS ARE ACCEPTED BUT THERE IS A 5% CANCELLATION FEE IN THE EVENT AN ORDER NEEDS TO BE CANCELLED.


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