LIGHTNING CONTROLS
On Swappa since
Location:
Minneapolis, MN
US
Phone had undergone a glass screen replacement (not disclosed). There were several signs: Stray adhesive under the glass obstructing the front camera, scratching of digitizer layer, heat warping of the display and even intermittent graphics glitching. Provided pictures of all this...seller was slow to reply and surprisingly combative. Swappa reps were needed to prompt a resolution. After the phone was delivered back it took a threat of contacting authorities to get the refund issued. Would not trust again.
My issue was with usps shipping. Purchased on the 16th, processed on the 17th, shipped the 18th, arrives in SF on the 21st, where it was held in limbo until the 25th of November. I am satisfied with the product but I was not satisfied with having to pay $29.00 for expedited shipping and it taking 9 days.
good and quick
Received as described
Awesome seller! Thanks for the phone, it was exactly as described.
Fast transaction
The battery has used up most of its cycles and it was overbearing due to being filled with dust. Otherwise it’s running perfectly!
Excellent Transaction. Thank you.
My dad is enjoying the phone. So far no issues. Great transaction and seller.
(no additional description provided)
About
Lightning Controls LLC was founded in late 2014 with the goal of providing a re-use life to devices that would have been otherwise disposed of. We work on a strong belief in re-use and fair business practices with the intention of building great relationships with every individual retail customer and business that we work with.
Shipping Policies
Express shipping charge is for USPS Express Mail. During Holidays or delayed USPS times of the year, your express package may be converted to use FedEx 2 Day to ensure timely delivery.
99% of orders are shipped the NEXT business day after your order is placed and paid for.
We utilize FedEx and USPS for shipments, depending on value and buyer location.
Return & Refund Policies
**7 DAY RETURN POLICY**
Buyer pays return shipping for unwanted items. Unwanted returns must be shipped with tracking within 7 days of delivery. Refunds are given within 2-3 business days of delivery of the returned device.
If such a return is approved and the device is returned in the same condition as sent, a 10% restocking fee + 4% PAYPAL Retainer fee will be applied to the refund, restocking fee never to exceed $75. Devices $150 and below will be charged at a flat $25 restocking fee.
If a device is returned in altered condition, you maybe denied a refund and the item returned back to you or the deduction from the refund may exceed the above terms as needed and is under the discretion of Lightning Controls LLC and our authorized agents in this situation.
In the unfortunate event a device becomes defective within the 50 day warranty period, we will issue return postage credits up to the current 1lb USPS rate + signature service ($750+) upon a successful return. No additional fees are charged in this situation.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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