Reviews

All (1777) Positive (1658) Neutral (61) Negative (58)

- 5 / 5 stars

Great seller! Super fast shipping and the device is just as expected. Thank you so much!

Matt V. - Jan 03, 2019 *

- 4 / 5 stars

the product is mint, but no original box! no headphone! but, looks good

JEAN C. - Jan 03, 2019 *

- 5 / 5 stars

great phone had it for awhile working perfectly

AeRo X. - Jan 03, 2019 *

- 5 / 5 stars

(no additional description provided)

rahat a. - Jan 03, 2019 *

- 1 / 5 stars

I bought a Google Pixel XL from this seller that was supposed to be in good condition, the seller was very slow to respond, when it finally came in with in a week we discovered that it was one of the few devices from the Batch of Google Pixels that had the Mic defect. Upon discovery I immediately took the necessary steps to return the phone and get my money back since I was given a defected device. Again, the seller was slow to respond. I was told that the money would be returned to me once the device was delivered to this seller. It was confirmed that the device was delivered to the seller on Friday January 25th however it is now Friday February 2nd and the seller has yet to respond let alone refund my money. Swappa has tried to get in contact with him to no luck as well. I also have escalated the issue to PayPal who has reached out to this seller also and they have yet to hear from the seller. The seller has had the device back for a week now and has yet to respond to me, Swappa, and

TheBrenene .. - Jan 03, 2019 *

- 5 / 5 stars

(no additional description provided)

Daija W. - Jan 03, 2019 *

- 2 / 5 stars

Slow shipping

---- - Jan 03, 2019 *

- 3 / 5 stars

the phone is slow and the screen presses without me using it but it was very cheap

Adri I Phones - Jan 03, 2019 *

- 5 / 5 stars

(no additional description provided)

Miss G. - Jan 03, 2019 *

- 5 / 5 stars

(no additional description provided)

Mosses A. - Jan 03, 2019 *

About

Lightning Controls LLC was founded in late 2014 with the goal of providing a re-use life to devices that would have been otherwise disposed of. We work on a strong belief in re-use and fair business practices with the intention of building great relationships with every individual retail customer and business that we work with.

Shipping Policies

Express shipping charge is for USPS Express Mail. During Holidays or delayed USPS times of the year, your express package may be converted to use FedEx 2 Day to ensure timely delivery.

99% of orders are shipped the NEXT business day after your order is placed and paid for.

We utilize FedEx and USPS for shipments, depending on value and buyer location.

Return & Refund Policies

**7 DAY RETURN POLICY**

Buyer pays return shipping for unwanted items. Unwanted returns must be shipped with tracking within 7 days of delivery. Refunds are given within 2-3 business days of delivery of the returned device.

If such a return is approved and the device is returned in the same condition as sent, a 10% restocking fee + 4% PAYPAL Retainer fee will be applied to the refund, restocking fee never to exceed $75. Devices $150 and below will be charged at a flat $25 restocking fee.

If a device is returned in altered condition, you maybe denied a refund and the item returned back to you or the deduction from the refund may exceed the above terms as needed and is under the discretion of Lightning Controls LLC and our authorized agents in this situation.

In the unfortunate event a device becomes defective within the 50 day warranty period, we will issue return postage credits up to the current 1lb USPS rate + signature service ($750+) upon a successful return. No additional fees are charged in this situation.

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