Reviews

All (1777) Positive (1658) Neutral (61) Negative (58)

- 4 / 5 stars

Fast shipping, Products work as described, Screens are immaculate. The only complaint I could have is the lack of key to open the SIM drawer, but nothing a blunted sewing needle can't fix.

Rob H. - Jan 03, 2019 *

- 5 / 5 stars

(no additional description provided)

Jonathan - Jan 03, 2019 *

- 5 / 5 stars

Fast shipping. Phone received as described, I din't work setup yet but so far the sale is as agree.

Lydia L. - Jan 03, 2019 *

- 5 / 5 stars

Thanks

Terry E. - Jan 03, 2019 *

- 5 / 5 stars

Evrething was Great

Mr. Strange - Jan 03, 2019 *

- 5 / 5 stars

Fantastic seller, reliable as they come. Hiccups but fixed problems

Merchant - Jan 03, 2019 *

- 5 / 5 stars

(no additional description provided)

Bobby R. - Jan 03, 2019 *

- 4 / 5 stars

(no additional description provided)

Joel D. - Jan 03, 2019 *

- 1 / 5 stars

I purchased an iPhone 6S from Lightning Controls. The phone looked fine on the exterior, however, the device had a backlight issue (shadows around the edge of the screen). Clearly defective.

I inquired with the seller about the phone and did not receive a response until Swappa Support advised me to file a PayPal dispute. The seller insisted I damaged the phone and refused to give me a refund. At one point the seller told me to send them the phone (after I asked for a refund), but then posted a separate offer on PayPal for a replacement. PayPal ultimately awarded me a refund.

Update: After the PayPal dispute was decided in my favour, I received a message from PayPal indicating that my account was limited because the seller never received the device for return. My post office tracking number indicates that the device was in fact delivered. Tracking also indicates that the seller signed for the device.

Avery T. - Jan 03, 2019 *

- 5 / 5 stars

Received my phone as describes, very clean like new. It took almost week but it worth wait. Thanks for lightening bolt ... highly recommended.

Shailendra K. - Jan 03, 2019 *

About

Lightning Controls LLC was founded in late 2014 with the goal of providing a re-use life to devices that would have been otherwise disposed of. We work on a strong belief in re-use and fair business practices with the intention of building great relationships with every individual retail customer and business that we work with.

Shipping Policies

Express shipping charge is for USPS Express Mail. During Holidays or delayed USPS times of the year, your express package may be converted to use FedEx 2 Day to ensure timely delivery.

99% of orders are shipped the NEXT business day after your order is placed and paid for.

We utilize FedEx and USPS for shipments, depending on value and buyer location.

Return & Refund Policies

**7 DAY RETURN POLICY**

Buyer pays return shipping for unwanted items. Unwanted returns must be shipped with tracking within 7 days of delivery. Refunds are given within 2-3 business days of delivery of the returned device.

If such a return is approved and the device is returned in the same condition as sent, a 10% restocking fee + 4% PAYPAL Retainer fee will be applied to the refund, restocking fee never to exceed $75. Devices $150 and below will be charged at a flat $25 restocking fee.

If a device is returned in altered condition, you maybe denied a refund and the item returned back to you or the deduction from the refund may exceed the above terms as needed and is under the discretion of Lightning Controls LLC and our authorized agents in this situation.

In the unfortunate event a device becomes defective within the 50 day warranty period, we will issue return postage credits up to the current 1lb USPS rate + signature service ($750+) upon a successful return. No additional fees are charged in this situation.

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