Reviews

All (1776) Positive (1657) Neutral (61) Negative (58)

- 1 / 5 stars

After a few weeks the phone was blacklisted and needed to be returned. I had to contact Swappa directly to get it resolved in a timely way. Ultimately I got my refund for the phone and only a partial refund for shipping even though I followed Swappa's policies. Buyer was completely unsympathetic. I understand that the situation sucks for them too but it is their responsibility. It ended up costing me time and money to buy a faulty phone

Meghan I. - Jan 03, 2019 *

- 5 / 5 stars

(no additional description provided)

Michael D. - Jan 03, 2019 *

- 5 / 5 stars

The phone was everything they said, nothing more nothing less. #respect

MAXUMA - Jan 03, 2019 *

- 5 / 5 stars

Fast shipping and the phone is exactly as the seller described. Great experience overall!

Nick B. - Jan 03, 2019 *

- 5 / 5 stars

Device was as advertised. Will buy from them again! ????

Emani R. - Jan 03, 2019 *

- 5 / 5 stars

Great deal. Great condition. Fast shipping! Thank you.

D Plankey - Jan 03, 2019 *

- 5 / 5 stars

Fast shipping! Watch as described. great deal! Thanks!

paul c. - Jan 03, 2019 *

- 5 / 5 stars

(no additional description provided)

Chavy - Jan 03, 2019 *

- 4 / 5 stars

Fast shipping, Products work as described, Screens are immaculate. The only complaint I could have is the lack of key to open the SIM drawer, but nothing a blunted sewing needle can't fix.

Rob H. - Jan 03, 2019 *

- 4 / 5 stars

Fast shipping, Products work as described, Screens are immaculate. The only complaint I could have is the lack of key to open the SIM drawer, but nothing a blunted sewing needle can't fix.

Rob H. - Jan 03, 2019 *

About

Lightning Controls LLC was founded in late 2014 with the goal of providing a re-use life to devices that would have been otherwise disposed of. We work on a strong belief in re-use and fair business practices with the intention of building great relationships with every individual retail customer and business that we work with.

Shipping Policies

Express shipping charge is for USPS Express Mail. During Holidays or delayed USPS times of the year, your express package may be converted to use FedEx 2 Day to ensure timely delivery.

99% of orders are shipped the NEXT business day after your order is placed and paid for.

We utilize FedEx and USPS for shipments, depending on value and buyer location.

Return & Refund Policies

**7 DAY RETURN POLICY**

Buyer pays return shipping for unwanted items. Unwanted returns must be shipped with tracking within 7 days of delivery. Refunds are given within 2 business days of delivery of the returned device.

If such a return is approved and the device is returned in the same condition as sent, a 10% restocking fee + 4% PAYPAL Retainer fee will be applied to the refund, restocking fee never to exceed $50. Devices under $150 will be charged at a flat $15 restocking fee.

In the unfortunate event a device becomes defective within the 50 day warranty period, we will issue return postage credits up to the current USPS rate + applicate signature service upon a successful return. No additional fees are charge in this situation.

Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.