Ved Wireless - JP Products LLC
On Swappa since
Location:
Frederick, MD
US
Sold me a phone they didn’t own acting like they were investigating knowing they sold me a phone on an installment plan. Never got back to me till I send them a ? mark. Told some BS of AT&T never getting back to them. Now they want to send me a return label and don’t even trust them to get a refund
Everything turned out great. Thank you!
item is as described
Looks like everything has worked out. Thanks!
Fast shipping and good service.
The phone came in good condition.
Everything seems to have come in correctly and functioned as expected. Thanks!
I did receive the phone, but had to return it as it was locked from being connected to my carrier. The customer service as we figured out my problem was excellent.
Phone came in perfect condition as described and at a great price!
Good!
About
NOTE: VERIZON LOCKED DEVICE - VZW Locked devices can only be activated through Verizon Customer Service as Verizon App will think the device is locked even though it is a Verizon device.
Thoroughly Tested: Every device undergoes rigorous testing to ensure complete functionality.
Certified Guarantee: You'll receive the exact device as described, fully ready for activation with your carrier—100% guaranteed.
Fast Shipping: Orders placed on weekdays before 1 PM EST (excluding Mondays) will be shipped the same day. Please verify that your PayPal shipping address is correct, as we must ship to your confirmed PayPal address. This ensures the fastest delivery possible.
Important Note: If the device is listed with a specific carrier (rather than unlocked), we cannot guarantee its eligibility for unlocking. If a return is required post the completion of the sale, a refund will be issued based on the market value of the device at that point.
Shipping Policies
We strive to ship same-day via USPS Ground Advantage for orders placed before 1 PM EST, excluding Saturdays.
Please note that we are not responsible for carrier delays. Since USPS does not guarantee delivery times for Ground Advantage, we will only contact USPS regarding delayed shipments after 14 business days from the shipping date.
Expedited Shipping via FedEx/UPS (2-day delivery) is available for $20, billed separately, upon request. Orders placed after 2 PM EST on Friday or on Saturday with expedited shipping will be shipped on Monday.
Return & Refund Policies
No Returns on Brand New Sealed Devices
Returns are accepted within 10 business days, but please review the following disclaimer:
PayPal no longer refunds the fees from the original payment when a refund is issued.
If a refund is requested due to a change of address or change of mind before the item ships, the refund will be issued minus any reimbursement fees we incur and deducting shipping costs. A restocking fees of upto 15% might be added if the device is in different condition on top of the market adjustment rate.
If a refund is required due to a device issue that requires a return, we will cover the PayPal fee.
Search and Save
Loading search results
Get Help, Fast
Need help with a listing or a sale?
Submit Help RequestHelpful Links
Swappa's typical response time for help requests is around 20 minutes... That's really fast!
Sell with Swappa
Loading...
Loading...