Nona Phones

Nona Phones

On Swappa since Sept. 22, 2018 (6 years, 7 months)

Location: Orlando, Florida United States US

Trusted Enterprise


1083 Reviews • 5.0 Stars
Sold: 4642 Bought: 0 Active: 65

- 1 / 5 stars

The device purchased was a mint condition xs, what was received was an xs repaired with an LCD screen instead of OLED and a defect. Seller offered a $20 partial refund or complete return as options.

- 5 / 5 stars

shipped fast, well packed, item as described loos new. Best of all, my Daughter loves the phone. Thanks

- 5 / 5 stars

Beautiful phone. There wasn’t a single scratch and it set up quick and easy. Thank you

- 5 / 5 stars

Excelent

- 5 / 5 stars

Great condition

- 5 / 5 stars

Fast! Thank you!

- 5 / 5 stars

Extremely fast response resolved my mistake fast with no problem extremely professional would recommend highly

- 5 / 5 stars

thanks

- 5 / 5 stars

Fast service. Phone received as pictured and advertised.

- 1 / 5 stars

Paul is unresponsive and doesn't care to help fix mistakes he has made. Customer support and Paul have made no effort to redeem themselves. I bought a iPhone XR (sprint) unlocked from Paul and was excited to receive it. When I took it to the Sprint store however they couldn't activate it because it is actually a US Xfinity locked phone.... I bought this phone in October 2019 and STILL have had no response from Paul on a refund or any sort of help. I am still out $544 with a useless phone I can't use. I hope I can save someone from dealing with this dishonest seller. I am completely shocked he doesn't care about fixing his mistakes when it clearly said in the description an iPhone XR sprint unlocked phone. It seemed like an honest mistake from the beginning and I was wanting to work out a fair deal or pay for shipping so I can get a refund but STILL no reply. Horrible seller and HORRIBLE SWAPPA SUPPORT. I never leave reviews, but hopefully someone finds this helpful. Have a nice day

About


NONA PHONES is a leading online seller based out of Orlando, FL offering customers a great selection of top-quality cellphones at the most reasonable prices. We pride ourselves on our dedicated sales staff, support team, and overall excellence in customer care. We understand that when it comes to shopping online, quality assurance is of utmost importance. All of our products are 100% as advertised and it is our top priority to ensure that you are highly satisfied with your purchase. If you have any issues with your order or any questions or comments, please contact us for an immediate solution.

Our inventory consists solely of NON-REFURBISHED iPhones, except for items explicitly labeled as refurbished in their product descriptions.

Shipping Policies


FREE Standard Shipping:
Items are shipped the next business day
Usually takes 4-5 business days for the delivery

We do offer expedited shipping options via USPS/UPS/FedEx.
Cost: $15 Transfer separately from the order to one of our 2 accounts (PayPal or Venmo)
PayPal: [email protected]

When the tracking number is available, your order will be updated via SALE PAGE.

WE DO NOT SHIP INTERNATIONALLY. IF AN ORDER IS PLACED TO THIS ADDRESS, WE WILL CANCEL WITH A 5% RESTOCKING FEE*

Return & Refund Policies


RETURNS
We offer 30 days return policy. No returns after 30 days of purchase. The item must be in the same condition. 15% restocking fee on returning non-defective items.
5% fee on order cancellation before the item has shipped.
Refund will be issued within 5 business days after the device is received.
When an item is to be returned the buyer will pay return shipping costs.


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