Seller provided a refund, but the iPhone arrived with broken front glass around the home button. That seems like something that should be noticed pretty easily and never get sent to a customer in the first place. That sort of inconvenience makes me mistrust the seller, especially since it left my daughter without a replacement while we waited a few days for the return to process.

I’d avoid this seller unless you’re up for that potential hassle. Given that this is the third time I’ve had a DOA device from across multiple sellers I’m not sure I’d recommend Swappa anymore tbh.

Non-OEM battery not disclosed, seller showed no remorse, not did expedited shipping occur. Seller has promised to refund the expedited shipping charge.

The sale experience was hod however the white SE iPhone is not working at all And so my daughter is highly disappointed

I was sent a locked phone which I was unable to use and the seller wants to charge me a 15% restocking fee.

The mint phone i bought was not in mint condition, did not get any answer from the seller

gave charger that doesnt work

The cell phone was not as described

Was a terrible experience. Phone came with bad speakers couldn't hear anything and they said everything has been testing and if fully functional. For one of the key purpose of a phone. Then i had to ship it back with my money which was an inconvenience and the service was bad because when i contact them they didn't even sympathize.

This seller is not honest about his products. I ordered an Iphone xs, which many of you know originally comes with an OLED screen. Upon buying my iphone XS from this guy, I asked him to confirm whether or not this phone is still using an OLED screen since he stated it has been replaced. I told him very clearly to not send out the phone and cancel immediately if it is not OLED. This dude decided to give me 2 non answers with a 3rd being somewhat of a passable answer and shipped out the phone. This certainly made me suspicious, and what do ya know? It's not an OLED screen and the phone has some MAJOR light bleeding going on :(. I am certainly upset but also am not interested in going through an entire refund process, so I am resorting to this, leaving a bad review instead. Please don't buy from this seller.

The device purchased was a mint condition xs, what was received was an xs repaired with an LCD screen instead of OLED and a defect. Seller offered a $20 partial refund or complete return as options.