
Consumer Electronics
On Swappa since
Location:
Raleigh, NC
US
Overall, this was a terrible transaction. It took 4 days to ship the phone, and a week to arrive. Of course it was the wrong, wrong, not what was ordered phone. Another 2 days of back and forth that it was their mistake. They finally agree to a return. Then 9 days to get it back and a refund issued. I'm calling it neutral as I did get the money back. But I won't buy from them again.
Phone was ordered on 2 May and was supposedly shipped on 3 May. On Monday, 7 May, I inquired on status and was told by the seller that the phone had not shipped yet. I did finally received the phone on 9 May, over a week after ordering. On the positive side, the phone is as advertised and is working fine.
everything with phone so far seems to be fine. i was wondering if i could buy an extended warranty thru you.
and i had small problem with charger charging block doesn't work. but that no big deal.
i would defiantly do business with this seller again.
Sale went ok shipped quickly, but communication with seller was shocking I sent two emails and got not one reply. Won’t buy again from someone who does not communicate
Questions were answered quickly by this seller and phone arrived promptly. Condition of phone was better than expected. Second of two very positive experiences with Swappa.
Phone was shipped quickly and in great condition.
Please mention the lack of official charger. The wall plug supplied charges the phone EXTREMELY slowly. It's also lacking the official adaptor for USB type a to c. Other than this sale went perfectly.
So great! Consumer electronics was very responsive and I received my phone very promptly.
Received device in a timely fashion, had a microphone issue. This was not the fault of the seller, turned out some iPhone 7's were affected this way by the iOS 11.3 update. Did not know the problem was a "Apple problem" and contacted seller returned and received refund in timely fashion. I can give good marks on how they operate if there is a problem.
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About
Consumer Electronics is leading the mobile industry by offering the highest quality products. We focus on customer satisfaction and guarantee the quality of our products. Each device received in our facility is fully tested, sanitized. Devices are rigorously inspected through our 30-point quality control process to ensure the highest quality. All devices include our 30-day money back guarantee. Feel free to contact us if you have any questions.
Shipping Policies
All devices are shipped from Stanton, CA. Device will be shipped out within 1 business day. Devices are delivered within 3-5 business days after shipping. International buyers, please contact us before purchasing.
Return & Refund Policies
We guarantee our products and offer a 30-day warranty on each device. Customer is responsible for return shipping costs. We want to make sure every customer is satisfied. If you ever have issues, please contact us and we will resolve the matter immediately.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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