
WIRELESS SUPPLIERS
On Swappa since
Location:
brooklyn
US
Ordered phone over a week ago. Sent multiple followup emails as shipping status was stuck on "label generated". Item JUST got shipped today! Item still not received
Item was as described. Seller shipped promptly. However, there was a shipping issue caused by Swappa, requiring me to file a USPS package intercept. USPS lost the package, and I had to file a missing package report. It took over a month to recover the package and resolve. During this time, the seller was not entirely communicative, and often took several promptings to receive a response. Ultimately, the problem was not the seller's fault... but I had hoped for better communication from them for a lost package.
The phone arrived very quickly, in fact sooner than expected, and is fully functional so far. There was a small problem shortly after I received it, when calls stopped being received for a day or so, but the problem went away after a restart, so I'm not sure of the origin. The only thing I'm unhappy about is there is definite screen burn, which was not in the listing description. That's a completely separate point from wear and tear. It's very obvious on a light background. However, I don't particularly want to deal with trading or returning, and I'm happy with the phone otherwise, so I'm closing the sale.
Phone arrived quickly and exactly as described. Thank you for fast shipping!
As described 5 stars
Phone was in excellent condition exactly as promoted.
The sale went well. The product is as described
As described!
In the condition described. Fast shipping.
Everything was perfect.
About
Our company has been in the wireless industry for 18 years ,We let you choose from a massive range of NEW & refurbished media and tech at super value prices! We also offer free domestic shipping from our New York Location
Shipping Policies
We ship free within the USA - with upgradable shipping options for faster delivery. We are working on also add international shipping for worldwide delivery.
Items are shipped Monday to Friday, (excluding major legal holidays and the occasional religious holiday) on the either the same day or next business day after purchase is made.
The day an order is assigned a tracking number is not indicative of the day it was shipped.
Return & Refund Policies
We offer a 30-Day hassle-free return policy with all our products. If the product is 30-Days past the Return-Policy, please contact us through messaging system and we’ll try our best to resolve the issue.
Please Erase All your Personal Data + Samsung / Google / Apple iCloud /Find my iPhone/ LG / MACFEE IDS from the Device before sending it out to us. You would need to Hard Reset the Device to make sure all the Data is erased. This would in turn help us to process your return much faster and in an efficient manner.
Please be advised that all our items have serial / IMEI numbers which we document before shipping out merchandise to the customers under that order. Any violation of fraudulent use of returns or abuse will be reported. We have a comprehensive system in place that can detect any attempted fraudulent returns.
ANY DEVICE RECEIVED DAMAGED MUST BE REPORTED WITHIN 3 DAYS OF RECEIPT. DAMAGE REPORTED AFTER THIS TIME WILL BE ASSUMED BY THE BUYER AND THE DEVICE WILL NO LONGER BE ELIGIBLE FOR RETURN. A 15% RESTOCKING FEE WILL BE CHARGED FOR ANY RETURN FOR A REFUND. RETURNS FOR A REFUND ARE ACCEPTED WITHIN 30 DAYS OF PURCHASE. WE OFFER A 30 DAY WARRANTY ON ALL OF OUR ITEMS. WE WILL REPLACE ANY DEFECTIVE DEVICE WITHIN 30 DAYS OF THE DELIVERY DATE. IN THE EVENT THE DEVICE RECEIVED IS DEFECTIVE, CONTACT US IMMEDIATELY. IN THE EVENT WE DO NOT HAVE A REPLACEMENT IN STOCK, A REFUND WILL BE ISSUED.
DUE TO A RECENT PAYPAL POLICY CHANGE, A NON-REFUNDABLE PAYPAL FEE CHARGE OF 3.49%+$0.49 FOR DOMESTIC PAYMENTS AND 15% RESTOCKING FEE WILL BE CHARGED FOR A CUSTOMER RETURN DUE TO A CHANGE OF MIND .
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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