Terrible. Phone stopped working after a month of use and they will not replace the phone and are very slow to respond to messages. I would not buy a phone from this seller.

Phone was unfortunately not in fully working condition upon arrival and the earpiece on the phone was not working at all.

I ordered an unlocked phone. Not what I recieved.

Overall product outside condition is very good. No Scratches .

But Battery seems has some issue. it drains charges without using it, even when kept in flight mode.

Ordered phone over a week ago. Sent multiple followup emails as shipping status was stuck on "label generated". Item JUST got shipped today! Item still not received

Asked follow up question about phone once I received it, and didn't receive a response.

Phone started experiencing ghost touch issues and dead zone issues 3 weeks into use

I was presently shocked to see the pristine condition of this phone. It looks like new! Update - Initially, the phone worked flawlessly from about 9/18/23 until I experienced No Service on 12/22/23, 12/27/23, and again today 1/7/24. As of this date 1/11/24, there still is no service. The Apple Genius Bar's diagnostic revealed the failure of the Cellular Antenna. Both Swappa & AAA Wireless have failed to address the issue amicably. The seller has said ""We will try to help as much as we can
We are willing to see if our supplier can fix the issue or not .
With that being said you can send back the device to our address so we can send back to our supplier to see what can be done and will update you asap ." My last reply to them was "There is no guarantee in your words that say it will be fixed! I would need a definitive answer." I have heard nothing back the seller for 4 days. I feel that Swappa has failed as an intermediary. They have done nothing other than take the money.

The camera on the phone was defective and it did not charge properly. They were not very speedy in helping me to return the phone. They did send a prompt refund, but overall a disappointing purchase.

The phone’s SIM card reader was broken and couldn’t read any SIM card that was inserted