Thanks

The item was supposed to be "factory sealed" and wasn't. The interaction with the seller trying to work that out was not great but the problem was resolved, albeit with Swappa staff stepping in several times. I hope in the future the seller will not mark opened items as "factory sealed." Item was new as described, just not sealed.

Fabulous

Awesome

The seller was truthful, and description of the phone was perfect!

Quick, phone works fine. Thanks much.

Thx.

Received item as described!! Thank you!!

Good

OK, I realize that I was probably the one or two percent of folks who receive a device that is bad...
And in fairness the phone did look great and matched the 'Mint' condition from a physical perspective.
However, in the end it could NOT be activated onto a carrier network because the previous owner had basically 'stolen' the phone as there was an outstanding $1200 balance that was never paid to Verizon.
So, this of course renders the phone useless to any new buyer.

What surprises me (and maybe this is an industry wide issue and not just this reseller) is that this could not be discovered prior to resale.
I mean...is there not a database at Verizon that could alert resellers that a specific IEMI number is on a 'Hot-List' and blocked from usage?
I had have to learn this on my own through multiple calls to Verizon.

In the end the seller promptly returned all of my purchase money immediately after they received the device back, which was greatly appreciated. :)