EMW Wireless LLC

Phone was as expected.

Seller told me that the phone was unlocked. When I got it. The phone would not accept any sim of any carrier. I contacted multiple phone companies to find out that this phone IMEI was reported lost or stolen. I've sent the phone back to the seller. I opened up a PayPal dispute case and got a refund. I'm not sure if the seller knew this was a locked phone or blocked phone. I understand it happens. I don't blame the seller for this issue if they run a business that resales cellphones. I just ask that they actually try the phones out on real sim cards before they list them on this site. Websites that check Unlock status, and IMEI cellular status are not 100% accurate. The only way to test is to do it in person with multiple Sim cards.

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Big waste of my time. Waited 4 days to tell me item was no longer available. Then made me call Paypal to get my refund. Poor effort from seller and Swappa.

I have mixed reviews buying from EMW. I had an issue where the phone I bought was blacklisted when I tried it, but when EMW sold the phone it wasn't blacklisted and they seemed genuinely confused and sorry.They told me they purchase large quantities of used phones so don't always know details about the phone. They quickly suggested returning it and I would get reimbursed. However, I found the seller only replied quickly when I would notify the Swappa staff and it took a while for my refund, but I did get it. I felt the packaging could have been better as it was not in a box and had a cracked screen protector. Only after inquiring did they tell me they had put a used protector on it for extra safe measures. Phone did arrive in condition listed (except it was blacklisted). You might not have any problems, but in the future I'd probably go with another seller.