EMW Wireless LLC
On Swappa since
Location: Miami, Florida US
Profile code: XWN032
Reviews
SCAMMER THAT SENDS YOU JUNK THEN TRIES TO GIVE YOU A DIFFERENT ADDRESS AFTER PAYPAL CLOSES THE CLAIM IN YOUR FAVOR. PHONES WERE RETURNED AND MONEY HAVE TO BE REFUNDED BY PAYPAL. DON'T WASTE YOUR TIME PLEASE!!
When I bought an IPhone from this seller, the phone did not come in a box but in a plastic bag wrapped with bubble wrap. Then this phone experienced defects on the display screen and then stopped functioning completely. The seller told me he sold me an iPhone in mint condition, but I feel like they sold me a defective iPhone. I would not recommend buying from this seller and would not accept my refund.
The device is aesthetically looking fairly good as described. It has a few scratches but it's fine. However, Face ID doesn't work at all and the screen flickers a lot. Definitely not listed before and feels kind of dishonest from the seller. I reset it and updated to its latest iOS version but the issue persists. I wish I could return it and buy something different but I do not live in the US so it's very difficult to do so.
Product is fine and as I expected. Communication and shipping expedience were abysmal. For someone presenting themselves as a business rather than a consumer unloading gently-used personal devices, and the volume they work with, you would think there would be better practices in place. I was leery when I ordered, noticing a downward trend in recent customer reviews. It looks like I have joined that choir and will keep an eye out to avoid this seller if I ever need a replacement phone in the future.
Phone was sold wholesale after the sale was completed on my end.
The phone I received was blacklisted. In my quest to get a refund per Swappa's return policy, Swappa staff had to get involved many times over the course of a month.......as of now, there are 61 comments on the sale page from myself, swappa staff, and the seller. Swappa even confirmed that the phone was blacklisted, and ultimately put the seller's account on hold while the issue was unresolved. After all that frustration, I was able to receive a full refund, but it was a very bad experience. Emotionally draining and unpleasant. I will not be purchasing from this seller again.
Seller did not provide cables and box after he agreed he would
Becareful of seller, phone was not in condition as marked. When I requested a refund, they never responded to any emails. In the process of requesting refund from paypal.
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