Eric S.

The seller chose to ship my package via USPS which is fine (but the USPS doesn't provide real-time tracking). Buyer also did not insure the package which is required by Swappa. Fortunately the seller was able to intercept the package before it left its origin and give me a prompt refund via PayPal (which tied up my card for days) while the refund was pending approval. Seller informed me that he wasn't required to insure package, that it was his choice. Be sure to always discuss this with the seller first. Sellers ARE required to insure packages.