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mr809

mr809

On Swappa since June 23, 2014 (9 years, 10 months)

Location: Ave Maria, FL United States US

Profile code: QKS466


343 Reviews • 4.5 Stars
Sold: 815 Bought: 91 Active: 0

- 2 / 5 stars

Received my phone and it was not as pictured or described. Contacted seller and they refunded a portion of the payment. Took it to Sprint to activate it. It worked okay for 3 weeks and then crashed completely. I had to file a claim and pay for a replacement phone from Sprint which has worked flawlessly. I did not contact the seller to give them an opportunity to fix the problem, so I don't know how they would have handle it. I probably will not buy from them again. I gave them 2 stars because of fast shipping and the partial refund. However, be careful because the phone I received was not the phone in the picture.

- 2 / 5 stars

Seller never replied to a problem, leading the buyer to file a PayPal dispute to force a resolution.

- 2 / 5 stars

(no additional description provided)

- 2 / 5 stars

Device not as advertised - listing said "mint" and "flawless" but headphone jack and rapid cable charge were not functional. When these issues were brought to the seller through Swappa, communication was poor and often went unanswered for days at a time. I was able to get a refund, but it required intervention by Paypal before seller started responding timely. I would not have left a negative review if the post-sale issues had been handled better by the seller, but if not for Paypal, I doubt I would have received a refund.

- 2 / 5 stars

After taking the phone to the sprint store, Sprint online and over the phone. It was determined that the phone was unable to be put back on Sprint service.

- 2 / 5 stars

I recieved the phone in the condition described. But although the post said the phone was through sprint, the phone was not with sprint.

- 2 / 5 stars

Phone was not the same phone pictured and was not in perfect description as was described. Pictures provided showed a phone with no damage whatsoever, but the phone received had a charging port cover that had the paint worn off.

Seller was notified and responded within a reasonable amount of time but was unapologetic about the misrepresentation stating "it's only the charging port cover". They did offer a replacement cover or a 5 dollar refund.

Phone was otherwise in good working condition. Be sure to do a thorough check when receiving phones from this buyer.

- 2 / 5 stars

Should advertise it is w/o SIM when selling a Sprint phone (whose compatibility is unlike other carriers). They should not advertise "Ready for Activation."

- 2 / 5 stars

The buying process went very smooth up until the point of the device being shipped to me. Although I "affirmed" (confirmed) the shipping address, the item was shipped to the wrong address - to a different city. Basically, I had to convince US Postal workers the package belonged to me and had the wrong Ship To address. In the end, I got my package; although it took longer than what was estimated or expected. If it weren't for the shipping fiasco, this would have been a perfect sale. This was my first time using this service. First impressions mean a lot. I doubt I will buy from this site again.


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