CellPhone Doctor

Thank you ...

Phone was sent back and refund was issued

Device does have a lot of dents top of edge

Phone came with a few issues but it was solved.

Fast shipping BAD CUSTOMER SERVICE and COMMUNICATION SKILLS over the phone. Item was exactly as described except that the battery dies quick.
Thank you for my refund

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Sent wrong phone, and has taken a very long time to get the replacement phone. Will update when resolved.

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Seller shipped the wrong phone originally. They paid for the return shipping and eventually shipped the correct phone, but it ended up arriving ~2 weeks after the original delivery date.

Phone came quickly but headphone port was broken and did not realize this till after the 30-days and will now not receive any compensation and will have to get a new phone. Took the phone to an Apple store and they said that the headphone jack had been stripped and had been that way for awhile, meaning that the phone had come with it already broken. I was happy with using Swappa but very disappointed with the seller and will not buy from this seller again.

The phone was listed as Unlocked phone, but the one I got was locked phone. I am really disappointed with this purchase.

Good service and product provided with one major exception. The charger they sent with my phone was not the one shown in the product pictures. Not only was this misleading, but the charger they provided me with caused serious issues with the phone. I had to spend money on an actual good charger and throw away the piece of junk they sent me. Contacted them about it and they would not provide me with the charger they used in the pictures. That is not satisfactory customer service in my opinion.

To summarize: Seller is slow in communication, did not completely honor their policy (owes me money), or send devices in condition as claimed.

First phone did not match any of the pictures from the posting. I sent it back, shipping was covered. Received second device. Back camera was foggy and unusable. Not at all "mint". Sent it back and said I'll try once more. Seller did not communicate device was received nor that it was sending me a different one. Again, the new device had a camera that was foggy. Sent it back. I paid for return shipping three times and only received reimbursement for two of them. They said they would cover all three. This took over a month and a half to work out. I am highly disappointed and dissatisfied. Two stars for at least refunding most of my money promptly, but still communication was bad and now I am out money for misrepresented products that I never kept.

Its says phone is in good condition, not used... That's y I would think it was new

Product arrives as describes but they cut corners selling off brand chargers that may not work. Better off buying from Ebay.