PhoneGuy

Great

Love My Phone

Device is as described. Shipped out in a timely manner. Took for ever to get to me and the seller had an attitude when I voiced my concern about the device being possibly lost. Communication and empathy could be better.

Phone was not in mint condition, had some scratches on the screen

Good seller.

The device was locked upon arrival and shipped poorly. He was able to correct these issues and the device was not damaged, but a hassle regardless. It would have been a negative rating, but since it was corrected I will give a neutral rating.

MacBook Pro in great condition. Cord in good condition. Seller didn’t alert me that he had to issue a new label with new tracking number, but pointed out new info when I inquired. Laptop arrived on time. Packaging adequate, but it was risky to ship packed only in tight bubble wrap envelopes. Username on computer did not have password. Seller sent password promptly when I inquired.

Edit 3: This user is try hard to not give a full refund. He tried selling 8x Note 8's all at once and either lost track of which one was paid off or was trying to trick the person/people he sold to. I had this phone for 5-6 months and he never noticed any EIP charges on his bills throughout it all? That sounds either extremely negligent or something very fishy.

Edit 2: Phone is being returned and refund is being made. Seller made mention of karma coming back to me. All I did was abide by the expectations and policies of Swappa. I was sold a phone that was still attached to an installment plan (he alleges that it was a mistake because he was selling 7 other phones at the time) and that's a clear violation.

Edit: T-mobile determined that this phone is still on an installment plan.

Very cooperative, helpful and understanding. Item arrived in condition as described!

Sale did not go well. Seller sent me the phone with box that was either a retail box or the sticker was torn off of the box. Giving him 2 star because the seller cooperated and sent me a return label. After i sent the phone back the seller sent me a partial refund and the other refund was sent via electronic check which takes 3 to 5 days.

I will not recommend this seller due to the fact that it was a lot of hassle. First i had to send the phone back and now i have to wait 5 days for the refund.

Phone was advertised as "mint" with "looks like new" in the description. The phone came with scratches all over the screen, some fairly deep. It had scuffs (as if dropped several times) on multiple corners. I insisted on returning, and the seller then tried to stiff me on the shipping cost of sending the phone to me in the first place even though I had to pay shipping back to him. He had no feedback when I purchased from him. Live and learn, I guess. Don't make the mistake I did. Avoid this seller.