Gadget Traders

The phone works and is as described. We had some issues with delivery but it was all resolved.

I thought I was getting a charger brick & cord, and the original box, but those did not ship. I didn’t notice the listing does list those items but says they’re optional (I think they should not be listed in the “items included” section unless optional is capitalized or otherwise made more obvious). But that’s my fault for misreading, however I don’t want future buyers to make that mistake. Phone came turned on and battery was at 1% (which would’ve sucked if I didn’t manage to borrow a charger). The phone was also recently reset, but had already been set up (with no accounts, but it opened to the home screen rather than the iOS Hello page for first time set up). Also a SIM card was still installed when it arrived. These are all minor things but I expected a slightly more refined experience from a Trusted Seller on Swappa.

Phone arrived in different condition than advertised. Seller facilitated returning item quickly for full refund.

In the description of the phone, battery health stated it was good. As I began using the phone noticed that the battery health was not good. It was at 7 percent when I received it in the mail when plugged it in, its health jumped to 30 percent, when I unplugged the phone 15 minutes later it went back down to 4. Note that it was not even in use during that period.

Received phone, had water damage, asked for refund and sent phone back, received refund

Phone initially seemed to be in good condition as described. My daughter just noticed that one corner of the phone is loose. Looks like it might be because of a bad screen repair job. Very disappointed and am revising my feedback rating to show this.

Phone has a financial responsibility attached to it, didn't have communication from the seller for a couple of days.

Recieved phone with cracked frame, when it was not listed as such. Seller asked for photos, recived photos stated USPS cracked it and they would refund when they recieved the phone. Sent phone 2 day mail, and seller stated they didn't have access to the mailbox they directed me to ship it to. They would refund me and cover shipping costs when they got access to the mail box. Two weeks later no reply no response. Had to file paypal dispute to get my refund. Seller then lied, stated phone was never cracked, refuses to refund shipping costs, claims they attempted refund twice through PayPal but I wouldnt response. I provided proof they made no such offer. Seller refuses to provide shipping refund that they promised due to this negative review. I was then forced to change my review from 1 star, as per Swappa guidelines 1 star reviews are only for "The seller was a scammer and/or never replied.". While I believe what happenned fits that category I have adjusted my star rating per Swappa

Bad charge port. You have to move the usb cable just right for it to charge. Would have never ordered if I would have known. I have tried 4 different chargers so it isn't the charger it's the port. Very disappointed

Seller Provided a fake IMEI for the Note 3. I activated an unknown Note 3 and the IMEI didn't match the phone.

The physical description on the phone matched perfectly. Only problem is that I spend 65$ on a plan and sim card and activated a random device which is really good. Someone is getting some free service but I was hoping that would be me, the buyer. Be careful with this seller, I saw trusted and I thought I could trust him. He also accused me of flashing my device when I proved clear evidence the phone imei (on the back) did not match what he send me.

Device came in a week after I ordered it. Was a struggle to receive any communication from the seller. Asked for a tracking # for days, and when I finally got that, it was an invalid tracking #. Device then came in with an obvious dead zone on the touch screen. Seller gets two stars for being prompt in agreeing to refund the item, yet again hardly any communication from the seller again. Swappa staff was great, but there is only so much they can do. I understand issues can arise, and no one is really at fault. But, communication is essential especially when there is a problem. I would not buy from this seller again.

A little less than accurate description of the the cosmetic defects. It has scratches all over the screen but I'm satisfied with the phone.

sent me the wrong phone, but hey, accidents happen. after a few days, he refunded my money +$20 for overnight shipping so i could get another phone the next day which was cool. However, it took him 11 days to refund what i paid for postage to send his phone back.