Your browser does not support JavaScript.To fully experience our site, please enable it.

Facebook pixel

Google Repair Guide

Google Repair Guide

The Google Pixel line of phones are among some of the best Android phones you can buy. But no matter how great your phone is, any piece of consumer technology is susceptible to accidental damage and normal wear and tear. That's why we created the Swappa Repair Network.

If you have a broken Google phone, you don’t have to spend a lot of time or a boatload money to get it fixed. The Swappa Repair Network helps you find cheap and affordable Google phone repair near you. Whether your Google phone is suffering from a cracked screen, poor battery life, or any other issue -- you can find a cheap fix with the Swappa Repair Network.

The Swappa Repair Network consists of 2,400+ local phone repair shops spanning 270 metropolitan areas. With each repair shop offering a minimum 30-day warranty on repairs, the Swappa Repair Network can help get your phone up and running like new again. From there you can keep your newly fixed phone or sell it on Swappa, the choice is yours.

What are the most common types of Google phone repair?

It's not surprising that the most common types of Google phone repair involve cracked screens, cracked back glass, and even water damage. This, of course, depends on your specific Google phone. For instance, the first generation Google Pixel has a mostly metal back, but isn't water resistant. Later models add water resistance, but the Pixel 3 and later also have all glass backs, making them more susceptible to breakage in the event of a drop.

While water resistance means these phones will survive a quick dip in the toilet, this could be compromised if the glass is cracked or broken. It's also worth mentioning that water resistant doesn't mean waterproof, and thus these phones are still susceptible to water damage if submerged for a long enough period of time or in deep enough water (bottom of a pool for instance).

How much does Google phone repair cost?

If you're looking to get your Google phone repaired, the most common question is how much it's going to cost. The price of repairing your Google phone largely depends on your specific model, the repair shop performing the repair, and the exact issue you're having with it. For the most part, newer Google phones are a bit more expensive to repair than older models.

For instance, the estimated price to fix a cracked Google phone screen at uBreakiFix — a Google Authorized Service Provider — ranges from $130 (first generation Pixel), all the way to $299 (Pixel 4 XL). Other services like battery replacement start at $80, while more severe issues like water damage are given a free diagnostics. Get a free Google phone repair cost estimate on the Swappa Repair Calculator.

Should I repair or replace my broken Google phone?

Not all Google phones are alike and depending on the extent of the damage (where multiple components will need to be replaced) it might make more sense to replace your entire phone. When the cost of repairs outweighs the price of replacing your phone, you'll probably want to start shopping around for a replacement.

The good news is the Swappa marketplace is the perfect place to find cheap Google phones that won't break the bank. In some cases, this will allow you to upgrade your Google phone to something bigger or newer. For instance, replacing a cracked screen on the Pixel 3 can cost you upwards of $300, or you can spend much less and upgrade to a gently used Pixel 3 XL for under $200 on Swappa. With used prices falling constantly, there's never a bad time to save money and shop on Swappa.

The Swappa Repair Calculator makes things easy by giving you a repair cost estimate and showing you what your phone is worth once repaired, so you can figure out whether it’s better to repair or replace your broken Google Pixel phone.

How do I pick the best repair shop for my Google phone?

With the Swappa Repair Network, choosing the best repair shop for your Google phone is easy. We make it easy to find and compare local repair shops near you, so if you're looking for Google phone repair, the Swappa Repair Network likely has you covered. There are still a few questions you'll want to answer before deciding where to bring your phone for service:

  • Always call or email your local repair shop to make sure they can actually perform the repairs needed. Most shops will give you a quote for common repairs like screen or battery replacement (further diagnostics may be required).
  • Not all cell phone repair shops are created equal - Some repair shops like uBreakiFix are Authorized Service Providers, so if that's important to you, it might be worth asking ahead of time.
  • The quicker, the better - Being without your phone can feel like eternity, so you'll want to get it fixed in as little downtime as possible. Some shops may require you leaving your phone overnight, while others offer same-day service.
  • Swappa Repair Network partners offer a minimum 30-day guarantee on repairs, but always double check with the shop to find out if there's any fine print involved or if they have a longer guarantee.

Questions to ask before choosing a repair shop

Once you've narrowed down your list of prospective repair shops from the Swappa Repair Network, asking the right questions before you drop your Google phone off for repair will give you a better idea of what to expect. Here are a few important questions to ask:

  • How much does my Google phone issue typically cost to fix?
  • Do you use official OEM parts or aftermarket components?
  • Do you have the necessary parts on hand, or will they need to be ordered?
  • Do I need to make an appointment ahead of time, or can I drop my broken Google phone the same day?
  • Do you perform house calls for my specific repair? How long do you guarantee the work performed on my phone, and does that cover parts and labor?

Get your Google phone ready for repair

Backup your phone's data - A good rule of thumb whenever your phone is leaving your possession is to back up your data. No matter which kind of repair is needed, this will ensure your photos, videos, downloads, and media are all safe, and your phone can be restored if for some reason it needs to be factory reset. Here are the steps to safely backing up your Google phone:

  • Open the Settings app
  • Tap the following options: System > Advanced > Backup
  • Under "Backup to Google Drive" turn the switch on
  • Make sure correct Google account email address is displayed under "Backup account"

Should you give a repair shop your password?

After you've backed up your Google phone, you may want to consider erasing all your data by returning the phone to its factory settings. This is important to protect your personal data, as a repair shop will likely need your password to perform basic testing. With all the sensitive information on today's phones (photos, emails, browsing history, bank apps), you can never be too safe.

Here's how to factory reset your Google phone:

  • Open the Settings app
  • Tap the following options: System > Advanced > Reset
  • From here, tap the following: Erase all data > Reset phone (you may need to enter your phone's password)
  • To erase all data from your phone (factory reset) tap: Erase everything
  • Wait for phone to reboot

What can I expect from a Google phone repair?

After you've used the Swappa Repair Network to find the best repair shop near you and determined what needs to be fixed, it's time to drop off your Google phone off for repairs. It's important to receive a written estimate that shows an itemized cost for each repair being performed on your phone. The repair shop will also give you an estimated amount of time it will take to complete the repairs, barring any additional issues that may be discovered.

If you don't have a secondary phone number you can be reached at, make sure to follow up with a phone call after the estimated completion time. This will help you avoid any wasted time by showing up before repairs are completed. When it comes time to pickup your phone, thoroughly inspect the device and ensure most basic functions are in full working order (camera, phone calls, charging cable). Should you experience any further issues after the fact, don't worry -- all Swappa Repair Network shops provide a minimum 30-day guarantee on repairs, so you can rest easy knowing you'll be taken care of should any issues with the repairs arise.

Next time, avoid expensive Google Pixel repairs

Google Pixel repair isn’t cheap. Next time, ditch the repair bill with a Used Phone Protection Plan.

For just $5.99 per month, you get full coverage for almost anything that could go wrong with your phone, including broken screens, water damage, power surges, and more. Coverage is fully refundable for 30 days, and you stay protected even when you upgrade phones.

Download the WarrantyLife diagnostic app and get coverage today!

Find Repair Options


Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.

Get Help, Fast

Email

[email protected]

Need help with a listing or a sale?

Submit Help Request

Helpful Links

Swappa's typical response time for help requests is around 20 minutes... That's really fast

Cart, Full of Deals

Your cart is empty :(

Login for Deals