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My item was damaged upon arrival, what do I do?

Contact Swappa’s 24/7/365 support team on your sale page or email describing the damage within 24 hours from when you received your item.

Swappa will look at the photos provided by the driver at pickup and delivery and help you determine the next steps.

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Swappa's typical response time for help requests is around 20 minutes... That's really fast

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