How can I issue a refund via PayPal?

PayPal's support page details the steps required to issue a full or partial refund.

Please keep the following points in mind when issuing a refund:

  • PayPal may require sellers to cover the PayPal seller fee when issuing a refund, as per their policies. As a result, sellers may have to add funds to their PayPal account prior to issuing a refund.
  • Always reach out to PayPal support for assistance if you experience any problems when issuing a refund.
  • Always inform the Swappa support team on your private sale page or by using our help desk whenever a refund is issued.

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