What is a freight forwarding / reshipper company?

A freight forwarder is a middleman delivery service between a seller in one country and a buyer in another country. Reshipping companies are typically located in the United States. They receive and forward the item to a buyer who is located outside the United States.

International buyers are allowed to purchase on Swappa if they provide a US shipping address and pay with a US-based payment source. Buyers can use a freight forwarding service as their US-based address. However, the buyer must get the seller’s permission before purchasing.

• If a buyer doesn’t get the seller’s permission, the seller may cancel the sale withhold an amount equal to the PayPal fee during the refund.
• Sellers are not responsible for lost or mishandled packages once the item is delivered to the freight forwarding company.
• The seller is not responsible for international shipping costs to have the device returned if the buyer used a freight forwarding service.
• If the comments section is closed or otherwise unavailable, that listing cannot be purchased using a freight forwarding address.

Note: PayPal seller protections still apply when using freight forwarding, as long as the device is shipped (with tracking and insurance) to the address provided by PayPal from the buyer’s PayPal account.