To sell your device on Swappa, it must satisfy the following criteria:

Required:

  • Device is fully functional including screen, all buttons, ports, and camera (if applicable).
  • Device ESN is clean and ready for activation by a new buyer. (See Ready for Activation section below)
  • Device has no cracked or chipped glass, water damage, or other structural integrity issues.
  • Device has a functional battery included with sale.
  • Device must have no outstanding financial obligation with the carrier and must be fully owned by the seller. (See Outstanding Financial Obligation section below)
  • Device and seller must otherwise qualify for sale in accordance with our Terms of Use.

More information on device condition standards can be found here.

Not Allowed:

  • Devices with any cracked glass (on screen or body) cannot be listed.
  • Devices with water damage or missing moisture indicator stickers cannot be listed.
  • Devices with blacklisted / blocked ESNs, or otherwise not ready for activation, cannot be listed. (See Ready for Activation section below)
  • Devices with missing or non-functional keys, buttons, ports, or other components cannot be listed.
  • Devices in which the ESN has been altered or "repaired" cannot be listed. (See ESN / IMEI Integrity section below)
  • Devices with ESN stickers behind battery removed (if applicable) cannot be listed. (See ESN / IMEI Integrity section below)
  • Devices with money owed on a payment plan (e.g., EIP) cannot be listed. (See Outstanding Financial Obligation section below)
  • Devices that are currently OS locked (e.g. iCloud lock) cannot be listed. (See OS / iCloud Locked section below)
  • Devices which has been returned to a seller and repaired more than once due to functional issues cannot be listed.
  • Devices that are pre-production / prototype units, or that have been factory recalled for defects cannot be listed. (See Fit for Resale section below)
  • Devices that contain pirated, cracked, or illegal applications cannot be listed.
  • Devices marked "Not for Resale" due to being a pre-production, prototype, promotional, demo, or display-only unit cannot be listed.

For devices not allowed in our primary marketplace, please refer to our broken devices page for more options.


Ready for Activation

Devices listed for sale must be ready for activation on the advertised carrier by a new buyer. Devices cannot be blacklisted, nor reported lost and or stolen. Device cannot be activated on another account at the time of listing.

Outstanding Financial Obligation

Equipment Installment Plans: Devices on equipment installment plans (EIP) are still owned by the carrier or company and could be blacklisted or blocked if the balance is not paid. Therefore, they are not eligible for sale on Swappa until paid in full. Examples include: T-Mobile's Jump, AT&T's Next, Verizon's Device Payment Plan ("DPP", formerly called Edge), Rent-A-Center financing, and the iPhone Upgrade Program (Apple's in-house financing).

Standard Contracts: In addition to equipment installment plans, some carriers still offer standard contracts, another form of financial obligation that could potentially cause issues with the device being blacklisted or blocked in the future.

Devices must be free and clear of equipment installment plans and standard contracts to be eligible for sale on Swappa.

ESN / IMEI Integrity

A listed device must have it's original, non-altered ESN. The hardware and software ESN must match. A device with an ESN sticker behind battery removed (if applicable) cannot be listed. A device on which the ESN has been altered or "repaired" cannot be listed.

OS / iCloud Locked

A listed device cannot be iCloud locked or locked with a Google account via Android's Factory Reset Protection after wiping a device.

This is not the same as carrier-locked devices (i.e., a device that is tied to the AT&T network). Carrier-locked devices can be sold if they meet all other criteria.

Fit for Resale

A device that is a pre-production, prototype unit or is marked promotional, demo, or display-only unit cannot be listed. Any device that has been factory recalled for defects cannot be listed.

Waterproof Devices

Devices that are advertised as waterproof must include all port covers and other functionality that make them waterproof.

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