Swappa is primarily a US-based marketplace, so both selling and buying on Swappa is primarily limited to users in the United States. Please also note that devices purchased on Swappa should be assumed to work only on carriers in the US unless the seller specifically states otherwise. This includes devices sold as unlocked.

While Swappa have historically allowed sellers to offer optional international shipping in the past, the checkout process no longer allows for non-US addresses to be inputted when preparing to send a payment. Moving forward, buyers are now only able to support US-based shipping addresses here on Swappa.

Buyers using freight forwarding services are also required to ask sellers if they're comfortable with these kinds of shipping arrangements before making a purchase. If the seller is not informed about the use of a forwarding service before purchase, this could have a negative effect on the buyer's Swappa account standing.

The seller is not responsible for lost or mishandled packages once the item is delivered to the reshipper or forwarding service.

For returns where the buyer used a freight forwarding service, the seller is not responsible for the international shipping costs to have the device returned to them.

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