Please refer to our updated FAQ page here for the latest info regarding this topic.

The steps to prepare your home tech device for resale do vary from device to device. To assist with this, we've compiled a few links that should help point you in the right direction. Before following these instructions, please ensure that you take proper precautions to back up any data, as Swappa is not responsible for any lost data:

• Reset Instructions for Google Home and Google Home Mini
• Reset Instructions for Google Wifi
• Reset Instructions for Echo and Echo Dot (1st Gen)
• Reset Instructions for Echo and Echo Dot (2nd Gen)
• Reset Instructions for Echo Plus
• Reset Instructions for Echo Show
• Reset Instructions for Echo Look
• Reset Instructions for Amazon Tap
• Reset Instructions for Nest Thermostat (1st Gen, 2nd Gen, 3rd Gen, and E)
• Reset Instructions for Nest Cam
• Reset Instructions for Nest Cam IQ
• Reset Instructions for Nest Protect
• Reset Instructions for Neato Botvac Vacuums
• Reset Instructions for Sonos Products