I signed up for Local Delivery and I didn’t receive my item. What do I do?


Swappa offers real-time tracking, and Roadie uses photos at pickup and delivery to ensure your item is delivered within 4 hours of pickup.

If you did not receive your item within 4 hours from the time it was picked up, please comment on your sale page or open a ticket at help@swappa.com and our friendly 24/7/365 support staff will be happy to help you with tracking, delivery verification and next steps.

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Swappa's typical response time for help requests is around 20 minutes... That's really fast!

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