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How do I trade in my device?

Go to and enter your device condition and information or navigate to your device using our prompts. You will be provided with your option(s) for trade-in with various third-party companies. Upon choosing a Trade-in Partner, you will be directed to their website to complete the trade-in process. The Partner will send you a prepaid shipping label for your trade-in and provide you with additional instructions for shipping. After the device has been received and inspected, you will be paid for your trade-in by our Partner as long as the device sent is as-described.


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Swappa has fantastic support and we're quick to answer questions!

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