When selling a product here on Swappa, sellers are responsible for the cost of standard shipping to the buyer, and this should be included in the "ask price" for the listing. To ensure this is clearly outlined, this is mentioned when setting a listing's price, along with on Swappa's shipping policies page.

Standard shipping is generally considered to be ground shipping with a tracking number and proper insurance for the full price of the listing (Swappa's sale fee included). This is to ensure that proper reimbursement can be offered through the shipping service if the product is lost or damage during transit, as PayPal generally holds the seller responsible for ensuring a package is properly delivered to the buyer.

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Swappa makes it safe and easy to buy and sell used phones and quality tech devices. We have a no junk policy and our support team actually reviews and approves each listing. This keeps scammers away so you can buy with confidence. Read more on our blog.

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