Why won't my AirPods connect?
AirPods can disconnect from your device for a variety of reasons, including Bluetooth issues or low battery charge levels. The initial troubleshooting steps include:
- Checking the battery level on your AirPods and AirPods charging case
- Checking to ensure Bluetooth is turned on in the settings app on your device
If your AirPods are charged, and Bluetooth is turned on, you may need to re-connect your AirPods, which can be done with the following steps:
- Close the lid on your AirPods charging case, wait 30 seconds, and then open the lid
- Press and hold the setup button on your AirPods charging case until the light flashes white
- Hold your AirPods near your device and follow the onscreen instructions to complete the pairing
Related Questions
Forums
Swappa has fantastic support and we're quick to answer questions!
Help & Support
Swappa has fantastic support and we're quick to answer questions!
Contact Us
We have a team of Swappa experts that are here to help!
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
Search and Save
Get Help, Fast
Need help with a listing or a sale?
Submit Help RequestHelpful Links
Swappa's typical response time for help requests is around 20 minutes... That's really fast
Sell with Swappa
Cart, Full of Deals
Your cart is empty :(