Wireless Source

Wireless Source

On Swappa since Jan. 20, 2020 (5 years, 4 months)

Location: Los Angeles, CA United States US

Enterprise


2148 Reviews • 4.5 Stars
Sold: 10086 Bought: 0 Active: 808

- 5 / 5 stars

The iPad came in the condition indicated. I charged it, turned it on, set it up, all with no problems. Shipping was super fast. Will buy from this seller again.

- 1 / 5 stars

Item was shipped nearly a week after advertised shipping date and package was missing a piece.
Communication with seller was not satisfactory.

- 5 / 5 stars

Everything’s good

- 5 / 5 stars

Great Seller.

- 5 / 5 stars

Very fast shipping. Item exactly as described.

- 5 / 5 stars

Phone was as advertised and arrived on time. Great phone and great seller!

- 5 / 5 stars

As described, works great

- 1 / 5 stars

Purchased 05/09. Tried to cancel 12 hours later 05/10. Label created 05/12. Didn't cancel, won't respond to return requests.

- 5 / 5 stars

We had a problem with the iPad charging but this company was great to work with and accepted our return. Would buy again with them with confidence. Positive experience.

- 1 / 5 stars

I bought a phone listed as mint condition, but there was a dirt speck underneath the screen. I had to argue for a refund even though it's what I asked for immediately upon opening the phone. I uploaded clear, visible photos of the screen with the speck in it, and the seller addressed Swappa instead of me to say they don't see it. I was already unhappy with receiving a non-mint device, but this was also just rude on the seller's part. It took several days of back and forth before being able to send the phone back. I had to pay return shipping since I didn't open the phone within three days of receiving it; the seller should be held to the same standard as customers. I only had three days, but they took as long as they wanted. There are plenty of other reviews here saying the same, and I wish I had read them first. Save yourself the trouble and don't bother with this seller.

About


Wireless Source is an electronics recycling company focused on high quality refurbished devices at low prices. We offer 2 day shipping on all orders!

Shipping Policies


We ship order same day as long as order is placed before 9AM PST, otherwise it will ship next day. If order is placed Friday after 9AM PST, order will not ship until Monday.

Return & Refund Policies


Any damage to the device must be reported within 3 days of receiving the item. Warranty covers functional defects only, and does not cover accidental damage, cracks, or normal wear and tear such as burn-in and scratches. *PLEASE NOTE: We cannot accept returned devices that have been repaired, altered, or damaged in any way once the item has been delivered. Unauthorized returns will be subject to a 20% restocking fee or will be returned to the buyer at our sole discretion. If you would like to return your device, please send us a message so we may provide return details and answer any of your questions or concerns.

Prior to returning your device, all Apple, Google, and Samsung accounts must be removed from the device. If a device is received with an account, we are unable to process a refund. Devices must be returned in the original condition as purchased. We track all IMEI and Serial Numbers per each order, and any devices returned with mismatched serial may cause a denial in your return.

We recommend packing the device very securely with bubble wrap and a sturdy box, as a returned damage device will result in denial of your return.


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