
Wireless Source
On Swappa since
Location:
Los Angeles, CA
US
Enterprise
Quick Shipping , Honest Seller
Mint condition, battery health was 98%! Thank you!
It took nearly 3 weeks to get the phone I paid for. First they sent a phone with half the storage space we asked for, then when we wanted what we paid for, they expected me to pay return shipping...after they made the mistake. I quoted swappa policy that they were responsible, and after ghosting me for two days I had to get swappa support involved, I finally got a label from them and returned the package. A week later I asked when we were getting the phone we paid for, they told us that they had other orders to get out first. I waited 3 more days, then told them to ship my phone or give me a refund, they created a label, then waited two more days before shipping it, it then took 4 more days to receive it. We got what we paid for ... eventually. I don't recommend this seller. Buy from a seller that cares about their customers.
They sold the phone marked and priced in pristine condition
Had small scratches all over main display screen
Wireless Source, AKA "Magnakom", is an toxic bad faith seller who engages in abusive tactics to deny refunds. They sold me a "Mint" condition iPad which was actually in "Fair" condition at best. The screen had been replaced, they left glue debris under the glass, the aluminum frame edge had a huge gash in it, and the back was covered in scratches. They ignored my requests for a refund and played time-wasting games. I would encourage you to search for their name on the internet, especially their Walmart review page. Shame on Swappa for knowingly harboring this abusive seller on their platform. At this time I have still not been issued a refund and I've been forced to start a Paypal dispute, so the nightmare is ongoing.
Steer clear of this seller… Sold me an iPad with defective battery that wasn’t disclosed… Thought I would do us both a favor and hang onto the iPad and put a new battery in it instead of sending it back to him for a full refund which I had ever right to do… he offers a partial refund and through his generosity gives me $20 knowing the battery is going to run $160… not a good seller!
Phone was in mint condition as advertised and shipping was very fast. Thank You!
Excellent
Seller said "mint". This item has scratches and a screen the sits raised a cm above the phone. The home button is sunk so far in you can barely press it, and its off center. Its in laughably bad condition. Battery at 87%
Item received as in the description.
About
Wireless Source is an electronics recycling company focused on high quality refurbished devices at low prices. We offer 2 day shipping on all orders!
Shipping Policies
We ship order same day as long as order is placed before 9AM PST, otherwise it will ship next day. If order is placed Friday after 9AM PST, order will not ship until Monday.
Return & Refund Policies
Any damage to the device must be reported within 3 days of receiving the item. Warranty covers functional defects only, and does not cover accidental damage, cracks, or normal wear and tear such as burn-in and scratches. *PLEASE NOTE: We cannot accept returned devices that have been repaired, altered, or damaged in any way once the item has been delivered. Unauthorized returns will be subject to a 20% restocking fee or will be returned to the buyer at our sole discretion. If you would like to return your device, please send us a message so we may provide return details and answer any of your questions or concerns.
Prior to returning your device, all Apple, Google, and Samsung accounts must be removed from the device. If a device is received with an account, we are unable to process a refund. Devices must be returned in the original condition as purchased. We track all IMEI and Serial Numbers per each order, and any devices returned with mismatched serial may cause a denial in your return.
We recommend packing the device very securely with bubble wrap and a sturdy box, as a returned damage device will result in denial of your return.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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