Wireless Source

Wireless Source

On Swappa since Jan. 20, 2020 (5 years, 6 months)

Location: Los Angeles, CA United States US

Enterprise


2218 Reviews • 4.5 Stars
Sold: 10402 Bought: 0 Active: 825

- 5 / 5 stars

Phone as described

- 1 / 5 stars

I'm still not sure if this seller is incredibly disorganized, confused and lazy or if the seller is simply a crook trying to scam people. Maybe a little bit of both.

I received a defective phone and I had to insist multiple times; ask for the help of 7 staffers from Swappa (thank you guys) and start a Paypal dispute for them to finally accept a return, when this should have been an absolute no-brainer. Then it took the seller a month and a half to refund me the shipping cost for returning the phone.

I'm familiar with Swappa and bought multiple items here over the years. My advice is save yourself the time and hassle and look for a serious reseller with a better rating.

- 5 / 5 stars

Awesome, thanks!

- 1 / 5 stars

phone screen has diagonal scratch and small chip; I am too late for 3-day damage report policy, but am dissatisfied

- 1 / 5 stars

Hey! I am a little concerned about the condition of my phone. I specifically ordered a mint phone. When it arrived max there was a long scratch across the entire front of the screen. Personally, I feel that this is unacceptable on a mint condition phone and would like either some sort of refund/ compensation or a new mint condition phone. Please reach out to me regarding how we can solve this issue. Thank you!

- 5 / 5 stars

telephone is in working condition and in mint shape. thank you

- 5 / 5 stars

Good phone and affordable price

- 5 / 5 stars

Very positive experience. Phone condition is just as described. Phone initialized without issues. Texting and calling functioning properly. Assume all apps will be fine.

- 5 / 5 stars

Phone matched description and works 100% well at this time. Battery life is great for its age as well.

- 5 / 5 stars

Good price, fast shipping.

About


Wireless Source is an electronics recycling company focused on high quality refurbished devices at low prices. We offer 2 day shipping on all orders!

Shipping Policies


We ship order same day as long as order is placed before 9AM PST, otherwise it will ship next day. If order is placed Friday after 9AM PST, order will not ship until Monday.

Return & Refund Policies


Any damage to the device must be reported within 3 days of receiving the item. Warranty covers functional defects only, and does not cover accidental damage, cracks, or normal wear and tear such as burn-in and scratches. *PLEASE NOTE: We cannot accept returned devices that have been repaired, altered, or damaged in any way once the item has been delivered. Unauthorized returns will be subject to a 20% restocking fee or will be returned to the buyer at our sole discretion. If you would like to return your device, please send us a message so we may provide return details and answer any of your questions or concerns.

Prior to returning your device, all Apple, Google, and Samsung accounts must be removed from the device. If a device is received with an account, we are unable to process a refund. Devices must be returned in the original condition as purchased. We track all IMEI and Serial Numbers per each order, and any devices returned with mismatched serial may cause a denial in your return.

We recommend packing the device very securely with bubble wrap and a sturdy box, as a returned damage device will result in denial of your return.


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