Wireless Source

Wireless Source

On Swappa since Jan. 20, 2020 (5 years, 5 months)

Location: Los Angeles, CA United States US

Enterprise


2181 Reviews • 4.5 Stars
Sold: 10212 Bought: 0 Active: 941

- 5 / 5 stars

Phone is mostly great. Disappointed in the battery life -- doesn't last through the day with average use.

- 5 / 5 stars

Shipping was fast and product was as described

- 1 / 5 stars

Secured inscription phone was NOT in mint condition as stated! Screen burnout on the Screen that was never disclosed. One and only time I've had a bad experience on Swappa.

- 5 / 5 stars

Phone received within a few days in great condition

- 3 / 5 stars

Can’t hear other person when on call

- 3 / 5 stars

Doesn’t turn on

- 5 / 5 stars

As described and on time!

- 1 / 5 stars

I purchased a Mint condition phone. There were nicks and scratches around the phone and clear evidence of glue all the way around the back edge, indicating that the back has been glued on. This phone is clearly not in Mint condition.

Their shipping policy states, "We ship order same day as long as order is placed before 9AM PST, otherwise it will ship next day." They received my payment on a Thursday morning at 6:13 AM EST. The phone shipped out 4 days later.

I requested to return the device for a refund. Took them 3 days to give me the prepaid return label. They said it would take 2-5 business days after they receive the device to issue the refund. After they received the returned device it took them 10 days before they issued the refund, I then had to wait a few days more for the money to show up on my account.

I would not recommend purchasing from this seller.

- 5 / 5 stars

All good except shipping from LA to San Diego took more than a week.

- 5 / 5 stars

Perfect condition

About


Wireless Source is an electronics recycling company focused on high quality refurbished devices at low prices. We offer 2 day shipping on all orders!

Shipping Policies


We ship order same day as long as order is placed before 9AM PST, otherwise it will ship next day. If order is placed Friday after 9AM PST, order will not ship until Monday.

Return & Refund Policies


Any damage to the device must be reported within 3 days of receiving the item. Warranty covers functional defects only, and does not cover accidental damage, cracks, or normal wear and tear such as burn-in and scratches. *PLEASE NOTE: We cannot accept returned devices that have been repaired, altered, or damaged in any way once the item has been delivered. Unauthorized returns will be subject to a 20% restocking fee or will be returned to the buyer at our sole discretion. If you would like to return your device, please send us a message so we may provide return details and answer any of your questions or concerns.

Prior to returning your device, all Apple, Google, and Samsung accounts must be removed from the device. If a device is received with an account, we are unable to process a refund. Devices must be returned in the original condition as purchased. We track all IMEI and Serial Numbers per each order, and any devices returned with mismatched serial may cause a denial in your return.

We recommend packing the device very securely with bubble wrap and a sturdy box, as a returned damage device will result in denial of your return.


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