Wireless Source

Wireless Source

On Swappa since Jan. 20, 2020 (5 years, 4 months)

Location: Los Angeles, CA United States US

Enterprise


2145 Reviews • 4.5 Stars
Sold: 10051 Bought: 0 Active: 795

- 5 / 5 stars

Excellent condition, thank you!!

- 1 / 5 stars

Listing showed the phone to be in mint condition and I would consider this to be far from mint. The body of the phone is in good condition however the charging port is wobbly and there are micro scratches all over the screen including a pretty significant scratch near the top of the screen. This really should have been listed as good condition and good condition prices should have been paid. I will be making sure to avoid Wireless Source for all future purchases unless this is corrected.

- 5 / 5 stars

Thanks very clean and realy same mint as the seller said receive it in 2 days like new iphone 12

- 1 / 5 stars

The phone was listed in mint condition but arrived with many surface scratches on the screen as well as a few deeper scratches. The back also had deep scratch marks on it. According to the swappa criteria it should have been listed as good at the maximum. I contacted the seller through the sale page as is required to resolve a problem but did not receive a reply.

- 5 / 5 stars

Product as described

- 5 / 5 stars

Great product and delivery experience.

- 5 / 5 stars

Great experience and product.

- 5 / 5 stars

Great Product!

- 1 / 5 stars

Feel a bit bait and switched on this.. The iPad arrived very much not in the condition listed.. Was listed as mint but came with lots of dings, scratches and scuffs.. When I reached out to the seller they offered 10% refund (which was far less than it should have ben comparing other listed items with the condition listed honestly).. refused to offer more, knowing we'd already got it, set it up and it would be more of a pain to try and return at this point. While the iPad does work, I would always stay away from dishonest sellers like this.

- 5 / 5 stars

Item as described and working per SWAPPA checklist

About


Wireless Source is an electronics recycling company focused on high quality refurbished devices at low prices. We offer 2 day shipping on all orders!

Shipping Policies


We ship order same day as long as order is placed before 9AM PST, otherwise it will ship next day. If order is placed Friday after 9AM PST, order will not ship until Monday.

Return & Refund Policies


Any damage to the device must be reported within 3 days of receiving the item. Warranty covers functional defects only, and does not cover accidental damage, cracks, or normal wear and tear such as burn-in and scratches. *PLEASE NOTE: We cannot accept returned devices that have been repaired, altered, or damaged in any way once the item has been delivered. Unauthorized returns will be subject to a 20% restocking fee or will be returned to the buyer at our sole discretion. If you would like to return your device, please send us a message so we may provide return details and answer any of your questions or concerns.

Prior to returning your device, all Apple, Google, and Samsung accounts must be removed from the device. If a device is received with an account, we are unable to process a refund. Devices must be returned in the original condition as purchased. We track all IMEI and Serial Numbers per each order, and any devices returned with mismatched serial may cause a denial in your return.

We recommend packing the device very securely with bubble wrap and a sturdy box, as a returned damage device will result in denial of your return.


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