Wireless Source
On Swappa since
Location: Los Angeles, CA US
Enterprise
Received in promised condition
The listing said the carrier was AT&T. It says T-Mobile when I turned it on. How can we fix this?
Rene Fuselier
Item received in correct condition unfortunately wrong carrier.
nope
The sale process went through ok but the phone came in dirtier and with more screen imperfections (2 noticeable ones) than I would have expected for an item being sold as "mint" condition.
That said, the phone works just fine and is fully operational.
Received
Listed as mint, but clearly had some scratches. Otherwise works fine.
Arrived
I am having issues with playing fps games. I'm sure that this is caused by the scratches in the screen when I received the phone. Everything else on the phone works just fine, it's just that I can't really play some games. So it's not bad but it's not good. Thus why I am giving a neutral rating.
Phone is in perfect cosmetic shape but SIM card reader is not working.
About
Wireless Source is an R2v3, ISO 14001:2015, ISO 45001:2018 certified company.
Shipping Policies
We ship order same day as long as order is placed before 9AM PST, otherwise it will ship next day. If order is placed Friday after 9AM PST, order will not ship until Monday.
Return & Refund Policies
Any damage to the device must be reported within 3 days of receiving the item. Warranty covers functional defects only, and does not cover accidental damage, cracks, or normal wear and tear such as burn-in and scratches. *PLEASE NOTE: We cannot accept returned devices that have been repaired, altered, or damaged in any way once the item has been delivered. Unauthorized returns will be subject to a 20% restocking fee or will be returned to the buyer at our sole discretion. If you would like to return your device, please send us a message so we may provide return details and answer any of your questions or concerns.
Prior to returning your device, all Apple, Google, and Samsung accounts must be removed from the device. If a device is received with an account, we are unable to process a refund. Devices must be returned in the original condition as purchased. We track all IMEI and Serial Numbers per each order, and any devices returned with mismatched serial may cause a denial in your return.
We recommend packing the device very securely with bubble wrap and a sturdy box, as a returned damage device will result in denial of your return.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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