Wireless Source
On Swappa since
Location: Los Angeles, CA US
Enterprise
Took almost 2 weeks to get, screen has a good gouge top left of screen like someone took a rough file to it, also the whole screen had lite scuffs on it everywhere, i was able to buff most of them off. Not mint condition, but not waiting 2 or more weeks to replace it. I do love Swappa Support though.
ChazBo
Phone was listed in mint condition but has gouges and scratches. Also the battery says 100% but drains quickly. Alert on phone says the screen is not genuine. We will be returning it
Received the item within 2 days of placing the order. Battery health is less than 80% which was NOT disclosed to me at the time of sale.
Sent the correct phone, but the wrong carrier. Kept telling me I was wrong, I spent 6 hours with different sales reps, hours on the phone with att and T-Mobile, and she still kept telling me I was wrong. I asked for proof and the ein number she had, but never gave it to me. Didn't resolve the issue until I FL notified swappa, then she was very responsive. Got my money back and wasted a lot of time.
Product was out of stock and it took a while to cancel my order
Phone arrived with scratches on the display. Seller used a plastic cover to try to hide the scratches. This was supposed to be Mint. Frame was also banged up. Terrible experience.
This Ipad is not charging after 10 days. I want a full refund. I will mail back to you
Never received item. Delayed response only to tell me, after Swappa staff got behind them, that my order couldn't be fulfilled.
4 days after buying a phone they cancelled the transaction without informing me. No reason given to me even though payment has been made.
Horrible dealing with these people. I returned an item as received and did not receive my full refund. Be aware of this seller!
About
Wireless Source is an R2v3, ISO 14001:2015, ISO 45001:2018 certified company.
Shipping Policies
We ship order same day as long as order is placed before 9AM PST, otherwise it will ship next day. If order is placed Friday after 9AM PST, order will not ship until Monday.
Return & Refund Policies
Any damage to the device must be reported within 3 days of receiving the item. Warranty covers functional defects only, and does not cover accidental damage, cracks, or normal wear and tear such as burn-in and scratches. *PLEASE NOTE: We cannot accept returned devices that have been repaired, altered, or damaged in any way once the item has been delivered. Unauthorized returns will be subject to a 20% restocking fee or will be returned to the buyer at our sole discretion. If you would like to return your device, please send us a message so we may provide return details and answer any of your questions or concerns.
Prior to returning your device, all Apple, Google, and Samsung accounts must be removed from the device. If a device is received with an account, we are unable to process a refund. Devices must be returned in the original condition as purchased. We track all IMEI and Serial Numbers per each order, and any devices returned with mismatched serial may cause a denial in your return.
We recommend packing the device very securely with bubble wrap and a sturdy box, as a returned damage device will result in denial of your return.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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