Wireless Gsm Group

Wireless Gsm Group

On Swappa since April 17, 2020 (4 years, 11 months)

Location: Brooklyn, NY United States US


424 Reviews • 5.0 Stars
Sold: 1577 Bought: 0 Active: 48

- 5 / 5 stars

Excellent seller, phone in better than expected condition, shipped promptly. Thanks

- 5 / 5 stars

Just as listed. Very happy.

- 1 / 5 stars

They never sent the device, but they did refund me fully without substantial delay.

All in they wasted my time, but I don't believe it was malicious... Just an honest mistake

- 5 / 5 stars

Great phone. Great price. Quick delivery.

- 1 / 5 stars

Very horrible customer service from this seller. I received the phone and had it set up but it would not work with Wi-Fi calling with the Verizon network. I have to use Verizon Wi-Fi calling in areas where there is no cell service. This phone does not work with Wi-Fi calling with the Verizon network. I could not hear the caller at all when I received or placed calls using Wi-Fi calling. I tested the phone several times and tried to change the settings in the phone but nothing worked. I had to return the phone and was charged a return shipping fee and a 10% restocking fee. The seller refuses to accept fact that the phone does not work well on the Verizon network and refused to refund the total cost of the phone. This is very very poor business practices and I will not ever do business with this company again and you shouldn't either.

- 5 / 5 stars

Awesome to deal with.

- 5 / 5 stars

Great phone, good condition

- 5 / 5 stars

ALL GOOD

- 5 / 5 stars

Great and very quick transaction

- 5 / 5 stars

Thank you for sending the phone so quickly

About


Our company focus is to Provide an exceptional experience to our customers when seeking to purchase 2nd life devices. Each device is ensured to be of the following criteria , Fully function tested using both an automated software as well for an experienced technical personnel to ensure device is 100% up to par on performance. Units are Fully sanitized, cleaned, and properly packaged to ensure a satisfactory result to our customers.

Shipping Policies


Free standard shipping on all purchases. Shipped with USPS First class mail OR UPS - tracking included.
ANY ORDERS OVER $600 WILL BE SHIPPED THROUGH UPS ONLY.
UPS 2 DAY EXPRESS CAN BE PURCHASED FOR $28. (PAYMENT WILL BE REQUIRED PRIOR TO SHIPPING)

Return & Refund Policies


30 Day warranty provided on all devices for functionality. Warranty starts on the date of delivery per tracking information provided. Return label can be provided for accepted claims.
15 Day Return

Devices must have iCloud/ Google/Samsung accounts and passcodes removed prior to returning, any passcodes or associated accounts will result in holds and refusal of returns.

Claims for item not as described or damages must be submitted within 3 calendar days within receiving the item.
ORDER CANCELLATIONS ARE SUBJECT TO A 5% FEE
Returns with no proven defect will be subject to return shipping and 10% restocking fee


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