Reviews

All (740) Positive (724) Neutral (6) Negative (10)

- 3 / 5 stars

The sale itself was alright. The seller was prompt at responding. However, the seller provided the wrong IMEI when asked and the phone itself came nasty. The seller could have at least cleaned it before sending it.

Gerardo A. - Feb 10, 2024

Samsung Galaxy S10e

- 3 / 5 stars

Not sure if the phone came with it or if it was because the phone was shipped in a padded envelope, but there is a hairline crack on the bottom right of the screen. Expected the phone in mint condition.

Peter K. - Jan 30, 2024

Samsung Galaxy S10e

- 3 / 5 stars

This phone was labeled unlocked but it is not taking my sim

Rosalee S. - Oct 12, 2023

Apple iPhone SE 2nd Gen 2020

- 3 / 5 stars

Shipping took longer than expected, but the phone seems to work fine & is in good condition.

Jessica S. - Jun 29, 2023

Apple iPhone 8

- 3 / 5 stars

I got the phone

Wahib S. - Jun 17, 2023

Apple iPhone 8

- 3 / 5 stars

Shipped same day. Received in a good amount of time. Battery @ 94%. Now phone is ok. The screen on this phone is heavily scratched. I wasn't expecting this. I would rate the screen conditions fair not good. These companies have to get better at rating these phones. Probably one of the worst screens I've seen on a used phone I've bought on here for my kids. Phone was rated as good.

SJ*PERFORMANCE - Apr 26, 2023

Apple iPhone SE 2nd Gen 2020

About

UPGRADE SOLUTION INC is the leader in selling Used and Refurbished Cell Phones and Ipads. We offer quality brand Name products Apple , Samsung, Nokia, HTC .. at drastically reduced prices. Our ability to purchase high volumes of quality components allows us to sell far below our competition. Providing an honest value combined with first-class customer service is our goal. We are confident you will be pleased with our service, selection and overall value.

Shipping Policies

All orders will be packed and ship within same day if the order is placed before 3 PM PST (weekday) unless the item is back ordered ( will notify the customer).
Orders will be ship via USPS First Class Mail or via FedEx or Priority Mail for Expedite shipping
Estimated Shipping Time for USPS First Class:
Local shipping from 2-5 Business Days
Domestic shipping from 4-8 Business Days
Estimated Shipping Time for USPS Priority:
Delivery take 1-3 Business Days depending on the Area Zone
Tracking # will be provided by us through eBay
We do not ship international at this time due to the difficulty of doing RMA. We do not responsible for any products lost or stolen from oversea.

Return & Refund Policies

All phones come with 90 days warranty.
The warranty starts from the date of receipt and it covers the functionality.
Please note that the warranty does not cover the damages during use.
Please contact us by email, phone before return item.
Please specify clearly the problem of the item. Please write your order ID # and Item ID # on the Package.

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