Reviews

All (150) Positive (141) Neutral (6) Negative (3)

- 5 / 5 stars

Everything seems fine, but final comments need to be given once item is received.

Nancy R. - Dec 30, 2018 *

- 5 / 5 stars

Phone is working well at this time. Clean and in good shape.

janie y. - Dec 30, 2018 *

- 3 / 5 stars

The phone itself was as advertised and the buying process was easy. The little block charger that shipped with the phone was defective.

justCAM - Dec 30, 2018 *

- 5 / 5 stars

I'm so glad Swappa is offering this Primo service. The phone is in perfect shape and came with Apple cable and wall adapter. Swappa's staff got back to me immediately when I asked questions about shipping, and they got the phone to me 22 hours from the time I ordered it! Swappa is awesome.

Collier N. - Dec 30, 2018 *

- 5 / 5 stars

Great Transaction. Super Fast Shipping and Phone was in near Mint condition. Highly recommend. Premium price but worth it for a premium product and premium service!

Jack H. - Dec 30, 2018 *

- 3 / 5 stars

The phone's appearance and function all appear "mint." It's battery, however, is clearly not brand new. Overall still satisfied. Arrived promptly as expected.

Judah S. - Dec 30, 2018 *

- 5 / 5 stars

Dealing with Swappa was a pleasure. They were very professional. Ran into a small issue, and they went the extra mile to accommodate. I plan to deal with Swappa again in the future with purchases.

Lawrence V. - Dec 30, 2018 *

- 5 / 5 stars

Phone in great shape! They accidentally sent the phone using the wrong shipping method and immediately refunded the difference when notified.

Jennifer M. - Dec 30, 2018 *

- 5 / 5 stars

Excellent phone and excellent service

Craig j. - Dec 30, 2018 *

- 5 / 5 stars

The phone was as described and I appreciate the quick and professional transaction.

Nat W. - Dec 30, 2018 *

About

Swappa Primo means the best devices: mint condition phones with the most popular configurations and fast shipping. Here’s what you could expect from Swappa Primo devices:

Primo Product

Swappa twice-certifies each device. Only the best devices are sold under the Primo program. You’ll find the top models of the most in-demand technology.

Primo Support

Swappa support is second to none. We expect the same of our partners. If problems do arise you'll get support from the Primo seller and Swappa's top-notch support staff.

Primo Quality

Every Primo product is twice inspected to be sure you get a high- quality, fully functional device is hand packed to ensure it gets to you the same way we shipped it.

Free Primo Shipping

USPS Priority 2-3 day shipping is free. We ship devices directly from a centrally located warehouse in Kansas City affording faster delivery times to final destinations.

Shipping Policies

Shipping is free and fast. We ship devices USPS Priority (2-3 day) from a centrally located warehouse in Kansas City affording faster delivery times to final destinations.

* Free shipping includes tracking number and insurance
* Same day shipping if ordered before 12:00 pm CST
* Shipping is only available to customers in the United States
* Items shipped to forwarding addresses are not eligible for return or refund

Return & Refund Policies

While we hope that you are always 100% satisfied with your order from the Swappa Store, we know that things happen. Here are the things you need to know for a quick, easy return and refund.

If you do not receive what you ordered then you are entitled to a refund. If you did receive what was advertised then we don't generally do returns.

* Phones must be returned in the same condition and packaging as sold
* Items damaged by the buyer are not eligible for an exchange or refund
* Swappa will provide a prepaid return label for products returned due to our mistake
* Refunds only granted after return received

Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.