Reviews

All (150) Positive (141) Neutral (6) Negative (3)

- 5 / 5 stars

The phone was in an excellent condition -- delivered on time.

Naman M. - Aug 08, 2017

- 5 / 5 stars

Very positive experience

mpatel - Aug 08, 2017

- 5 / 5 stars

This was a great experience! I received the perfect phone within a few days -- and my wonderful son-in-law set it all up for me -- he is the one who told me about Swappa and I have told others.

Gail M. - Aug 03, 2017

- 3 / 5 stars

The installed screen had pixel/streaking issues within a week, otherwise phone is perfect.

Eddie S. - Aug 03, 2017

- 5 / 5 stars

Arrived timely and in specified condition. No complaints! Thank you very much!

Will Welker - Aug 03, 2017

- 5 / 5 stars

Great

Advanced Cellular - Jul 31, 2017

- 5 / 5 stars

refurbished iPhone arrived quickly and as advertised. This was my second phone purchased through Swappa, and both have been positive experiences.

Adam M. - Jul 31, 2017

- 5 / 5 stars

Quick delivery and phone as advertised

Donald M. - Jul 31, 2017

- 5 / 5 stars

Very affordable

Robby D. - Jul 29, 2017

- 5 / 5 stars

The phone arrived quickly and wonderful condition. Thank you!

Emily C. - Jul 29, 2017

About

Swappa Primo means the best devices: mint condition phones with the most popular configurations and fast shipping. Here’s what you could expect from Swappa Primo devices:

Primo Product

Swappa twice-certifies each device. Only the best devices are sold under the Primo program. You’ll find the top models of the most in-demand technology.

Primo Support

Swappa support is second to none. We expect the same of our partners. If problems do arise you'll get support from the Primo seller and Swappa's top-notch support staff.

Primo Quality

Every Primo product is twice inspected to be sure you get a high- quality, fully functional device is hand packed to ensure it gets to you the same way we shipped it.

Free Primo Shipping

USPS Priority 2-3 day shipping is free. We ship devices directly from a centrally located warehouse in Kansas City affording faster delivery times to final destinations.

Shipping Policies

Shipping is free and fast. We ship devices USPS Priority (2-3 day) from a centrally located warehouse in Kansas City affording faster delivery times to final destinations.

* Free shipping includes tracking number and insurance
* Same day shipping if ordered before 12:00 pm CST
* Shipping is only available to customers in the United States
* Items shipped to forwarding addresses are not eligible for return or refund

Return & Refund Policies

While we hope that you are always 100% satisfied with your order from the Swappa Store, we know that things happen. Here are the things you need to know for a quick, easy return and refund.

If you do not receive what you ordered then you are entitled to a refund. If you did receive what was advertised then we don't generally do returns.

* Phones must be returned in the same condition and packaging as sold
* Items damaged by the buyer are not eligible for an exchange or refund
* Swappa will provide a prepaid return label for products returned due to our mistake
* Refunds only granted after return received

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