The charging port was full of lint and caused it not to charge. I was able to clean it out which allowed it to change properly. I should not have had to do this. The seller should have checked it and ensured that it was okay before shipping it. Had you inspected it properly you would have seen something was wrong with the port. Phones aren’t much good if they don’t charge.

Sent wrong item.

Ease of access sale, however selling stated no burnout on screen. Phone has shadow burn on screen.

Second phone has a much less noticeable burn-in I can tolerate and the phone is in great shape. However, even after leaving a note in the RMA box about them sending me an AT&T locked phone they proceeded to send me another AT&T locked phone. I attempt to purchase unlocked phones to avoid the annoying AT&T bloatware that they ship on Android phones. I guess I'll have to go through the effort of uploading a custom ROM as it will be a waste of another 2 weeks for an exchange. Oh wait because it's an NA Snapdragon phone, I can't even do that, shame.

Overall a bad experience with this particular sale, which is unfortunate considering the other phone of the same model in a different color had no burn-in and was actually an unlocked phone from this vendor.

Doubt I'll be purchasing from this vendor again.

Phone is in poor condition, worst than described.

Awfull experience! I have bought Galaxy S10e. But this smartphone doesn't work correctly. I can't call and receive any calls, because phone writes error "Call not sent". Also, mobile network doesn't work, only WiFi.

I came to Samsung official service. They answered me, that the smartphone has produced for some specific Company and it doesn't work for other people.

Now, i have a small tablet, that works only with Wi-Fi and i can't do any calls.

Phone was supposed to be unlocked but it isn't and the team is out for for a week and I'm stuck with a brick.

Sold broken product and took Almost 3 weeks to get a refund and had to get Swappa involved

Shipping was delayed due to the wrong tracking number given.

No as ordered the phone pops has no service anywhere not as described very disappointing when you order something and get it worse then ever