Reviews

All (4722) Positive (4468) Neutral (163) Negative (91)

- 5 / 5 stars

Phones arrived quickly and as advertised, would definitely use this seller again.

Margaret C. - Dec 30, 2018 *

- 5 / 5 stars

This was my first purchase with Swappa and I am completely satisfied. Phone arrived quickly and all is good. Hope I don't need to replace a phone again but if so,would definitely check this site.

RITA E. - Dec 30, 2018 *

- 5 / 5 stars

iPhone 4 works great!

Bill M. - Dec 30, 2018 *

- 5 / 5 stars

Phone works. But sent wrong charger and phone was more a fair condition rather than good, but I'm not gonna complain. Shipping was fast.

Jacob R. - Dec 30, 2018 *

- 5 / 5 stars

Excellent customer service and fast shipping! Had an issue with the first phone received. Not as described but company exchanged quickly and sent a new one out right away. Phone works perfectly. Thank you!!

Sandy S. - Dec 30, 2018 *

- 5 / 5 stars

Fast delivery, good condition! Just what we needed!

Lynda C. - Dec 30, 2018 *

- 5 / 5 stars

Happy with the phone & service. The phone arrived quickly! The seller responded to all emails quickly. Happy with our purchase.

Deanna J. - Dec 30, 2018 *

- 5 / 5 stars

Phone is in great condition, very fast shipping. All questions I asked were answered quickly and completely! Thanks!

Chris S. - Dec 30, 2018 *

- 1 / 5 stars

Seller sent me the wrong item, i ordered a verizon phone, they sent me a sprint phone in the wrong color. Returned and they didn't even have the phone they sold me.

Dan A. - Dec 30, 2018 *

- 5 / 5 stars

Great price. The phone was exactly as described and perfect for what I needed. Will buy from again when needing too.

Stephen B. - Dec 30, 2018 *

About

All phones are corporate buyback devices that are then fully tested with Phone Check software and visual inspection. Guaranteed to be fully functional backed by our warranty.

Shipping Policies

We ship USPS First Class Mail with a option for Express 1-2 shipping, available at checkout for $20. We try to ship same business day if ordered before 3pm CST. Will ship to Canada via UPS or priority mail if buyer pays full calculated shipping costs and we will not be held responsible once the package is dropped off at UPS or Post office.

Return & Refund Policies

We offer a 30-day money-back or exchange guarantee (excluding the shipping and handling charge) for all items we sell. We cover functional defects that arise as a result of normal use of the product only. We do not warrant any of (but not limited to) the following conditions: A) Damage caused by an exposure to water, B) Damage caused by excessive heat, C) Damage caused by improper use of an adapter/charger or voltage, D) Any software-related issues, E) Any other physical damages caused by dropping or improper use of force applied to the item. Aesthetic condition is not covered by the warranty.

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